유타 아파트식 호텔

“처음 들어갔을때의 이미지는 좋았으나 4박5일 있는 동안 2번이나 오후에 돌아 오니 청소가 되어있지 않았고 3번이나 전화를 했지만 수건만 가져다 주었다.. 침대 매트리스도 너무 불편했고 갈어놓은 시트에 머리카락이 두개나 있었다 기분 썩 좋지않았다”

“The room was as described. It has warmed tile in the bathroom, which is delightful. The jetted tub was in bad need of cleaning. When the jets were engaged they sprayed black material into the water. We didn't use the tub. The check in process was unclear as it directed us to a wall safe inside the lobby to find our keys. Turns out this booking had a completely separate electronic check in process. (Kudos to the staff at the Sundial desk for trying to assist us.) I called the number in the...

“We didn't even stay at the resort. Our room key wouldn't work and the staff tried multiple times and eventually had to use the master key. Once in the unit, it smelled terribly and had to have the host come. He agreed we needed to be moved but when we moved to a different unit it wasn't two beds like our original reservation and then when he called his boss to get us in a unit with two beds he refused. This in our opinion was unacceptable considering this was already over an hour and a half from...