“I was in town for an Alaskan cruise with my uncle. I had booked (and paid extra for) the bigger room with the sofa bed. I received instructions for after hours check-in, which had me assigned to room #1. When I showed up at 11:45pm and attempted to enter my room, it was locked. I was finally able to get the owner’s son’s attention at 12:10am only to be told that they had given my room to someone else. I was then given room #2, which was a king size room, but not conducive for my uncle and me. I...
“I was in town for an Alaskan cruise with my uncle. I had booked (and paid extra for) the bigger room with the sofa bed. I received instructions for after hours check-in, which had me assigned to room #1. When I showed up at 11:45pm and attempted to enter my room, it was locked. I was finally able to get the owner’s son’s attention at 12:10am only to be told that they had given my room to someone else. I was then given room #2, which was a king size room, but not conducive for my uncle and me. I...
Tammy