외관

슈어스테이 호텔 바이 베스트 웨스턴 버지니아 비치 로열 클리퍼 여행 후기

2 out of 5
슈어스테이 호텔 바이 베스트 웨스턴 버지니아 비치 로열 클리퍼
3508 Atlantic Ave, 36th and Atlantic Avenue, Virginia Beach, VA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 287개" "
평점 8 - 좋아요. 1001개 이용 후기 중 333개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 188개" "
평점 4 - 별로예요. 1001개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 97개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Keisha Denise Riley

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The employee working the evening shift with the cool glasses was a doll. Loved her face. She was extraordinarily kind and helpful to me and my kids. Rooms were very “you get what you pay for” but nothing to complain about.
2024년 5월에 3박 숙박함
답변 제공: front desk 님, 2024년 5월 7일
thank you for your kind words, i will make sure to pass that on to her. here at this hotel we strive to treat all that walk thru our door like extended family. when we talk with you we speak from the heart not a script. we care about everyone's comfort and the ability to enjoy yourself while your with us. we look forward to seeing you in the future. be safe stay safe

6/10 - 괜찮아요

Getachew

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 5월 3일
good morning and thank you for responding to this survey. here at this hotel we strive to treat all our guests like extended family. we talk to you from the heart and not from a script. we offer our suggestions of places to visit and dine at while you stay with us. your comfort is our concern. be safe stay safe

8/10 - 좋아요

Leeann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The hotel was good for the price.
2024년 4월에 2박 숙박함
답변 제공: front desk 님, 2024년 5월 2일
we thank you for taken the time to respond to our survey. here at this hotel we treat all that walk thru our door like extended family. when we speak to you, we speak from the heart not a script. we care about your comfort and being able to have the time to enjoy yourself while you are visiting us. we will offer our suggestions of places to visit and dine at. we value the friendship that we make in all our guests that stay with us. we look forward to seeing you in the future. be safe stay safe

6/10 - 괜찮아요

Bernie

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
While room was updated, bathroom light/fan was noisy. Floor tile in bathroom was uneven and mismatched. Painting was sloppy. Very noisy............from outside street, street working on and maintenance being done 9-10 pm.
2024년 4월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 13일
thank you for taken the time to respond to our survey. here at this hotel we strive to treat all our guests as extended family. we value your company and enjoy making new friends. as for the work being done outside on the street is beyond our control. the gas company recently replaced the old gas lines throughout atlantic ave. and then had a paving contractor come behind months after to repave the sections that they tore up. sorry that this work was a disturbance to you. i did ask them why they didn't give a warning so we can better inform our guests, they had no response. i will look into the bathroom tile and fan. i thank you very much for letting us know. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Monisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and it was very seamless.
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 8일
thank you for responding to our survey, here at this hotel we treat everyone like extended family, and we truly care about you. when we speak with you we speak from the heart not a script. we want to get to know you as well as you get to know us. we will give you our best advice of places to visit and dine at while you are with us. your comfort and time with us is important. we look forward to seeing you in the future, till then be safe stay safe

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 4일
i am truly sorry that you rated us a one, here at this hotel we treat everyone like extended family. i wish i had been able to speak with you prior to your departure to find out what we could have done better. thank you very much be safe stay safe

10/10 - 훌륭해요

Nataliya

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is my third time I stay at this hotel. It is as nice and clean as it used to be. The staff does their best to make your stay as comfortable as possible. They have daily housekeeping, even on weekends, and now they have breakfast. Love this hotel and when I come to Virginia Beach it will be my number one choice.
2024년 3월에 3박 숙박함
답변 제공: front desk 님, 2024년 3월 25일
thank you so much for taken the time to respond to our survey. here at this hotel we treat you like extended family. we care about you and speak with you as an individual not a collective nor from a script. we talk with you from the heart to get to know you and you get to know us. we will offer our best advice of places to visit and dine. we want you to have an enjoyable time while staying with us no matter how long. we look forward to seeing you in the future till then, be safe stay safe.

10/10 - 훌륭해요

Jessie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was nice.
2024년 3월에 3박 숙박함
답변 제공: front desk 님, 2024년 3월 25일
thank you for taken the time in responding to our survey. i am happy to see that you had a good time while staying with us no matter how long. here we treat all that walk thru our door like extended family. your comfort and time you spend with us is always our concern. we want to make sure that everyone is having a good time. we will offer our suggestions on places that you may visit or dine at that would be enjoyable to you. we look forward to seeing you in the future, till then be safe stay safe

10/10 - 훌륭해요

Adam

2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 8일
thank you for taken the time to answer our survey. here at this hotel we genuinely look forward to meeting everyone that walks thru our door. we treat you like extended family and speak with you one on one. we like to make sure everyone is having a good time while staying with us. we look forward to seeing you in the future, till then be safe stay safe

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not like the bugs and lack of plates at breakfast
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 10일
so sorry about the water bug. during the slow time i go between the desk and breakfast room to replace what may be getting low, during this day i was busy at the desk but i was able to get there several different times. i did notice once that we were out of plates but did replenish those.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly & nice
2024년 2월에 2박 숙박함
답변 제공: front desk 님, 2024년 2월 28일
thank you so much for taken your time to respond to our survey. we here at the sure stay hotel treat all our guests like extended family. we conversate with you from the heart not from a script. we want to truly get to know you and you get to know us. we want to make sure you are comfortable and enjoying your time while staying with us. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: front desk 님, 2024년 2월 23일
thank you so much for your response to our survey, it was a pleasure meeting you during your time with us and the many conversations we had. we wish you the best of luck in your endeavors. hopefully we will see you in the future. be safe stay safe

6/10 - 괜찮아요

Mehran

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Just one night stay.
2024년 2월에 1박 숙박함
답변 제공: front desk 님, 2024년 2월 20일
although you stayed for one night or several nights, you are just as important to us as everyone else. we do our best to treat you like extended family and want to get to know who you are. we look forward to seeing you in the future. be safe stay safe

6/10 - 괜찮아요

MARCO 님, charlotte

연인과의 여행
좋아요: 직원 및 서비스
La ubicasio y el precio Lo que no me gusto fue el desayuno muy simple y que estubieran mirando el encargado la cantidad que tomavamos en todo tiempo eso iso sentir incomodos
2024년 2월에 2박 숙박함
답변 제공: front desk 님, 2024년 2월 19일
i am sorry, but if i was in the room at the time you were there it wasn't to see what people were eating it was to see if things needed to be replenished and how everyone is doing. hope everyone is doing well look forward to seeing you in the future

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: front desk 님, 2024년 2월 19일
thank you so much for your comments, we are glad to see that you had a good time while staying with us. here at this hotel we do our best to treat everyone like extended family. we do not go by any fancy script, we speak to you as an individual not a collective. it was a pleasure meeting you. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check-in process was very easy and the staff was very helpful. A great location and extremely economical.
2024년 2월에 2박 숙박함
답변 제공: front desk 님, 2024년 2월 18일
thank you so much for the comments. here at this hotel we treat all our guests like extended family. we conversate with you as an individual not a collective we do not have scripts here that we read from we speak from the heart. we are very happy that you had a great time while staying with us. we look forward to seeing you again. be safe stay safe

10/10 - 훌륭해요

Robert patrick Naile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: front desk 님, 2024년 1월 25일
thank you for taken the time to respond to our survey. here at this hotel we do our best to treat all that come thru our door like extended family. we talk with you as an individual not a collective. we want to get know you and let you know who we are. if there is anything we can do for you please do not hesitate to reach out to us. be safe stay safe

8/10 - 좋아요

Miranda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Walked across the street to see the sun rise.
2023년 12월에 1박 숙박함
답변 제공: front desk 님, 2024년 1월 25일
thank you so much for the picture, looks nice and glad to see that you were able to visit the beach to get the sunrise. it was truly a pleasure having you stay with us, and we look forward to seeing you return. be safe stay safe

6/10 - 괜찮아요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room clean, staff nice and helpful, complementary breakfast basic but ok. Big gap under room door opening onto the outside (cold wind and noise from the street easily getting in). Heater very noisy. Room on 5th floor with very slow elevator. Only two luggage trolleys available : one was completely broken and the other was small, impractical and about to break.
2023년 12월에 1박 숙박함
답변 제공: front desk 님, 2024년 1월 25일
so sorry about the luggage trolley, we will take care of that right away, along with the door sweep on the bottom of your door. please in the future no matter where you are if you see something that is not right let the front desk know about. we will be happy to take care of and correct the issue while you are here. be safe stay safe

6/10 - 괜찮아요

Jane

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Not so good
Had no hot water called front desk she was sorry at 9:00 she offered to put us in another room we all were in our night clothes and settle in with all our stuff so really did not want to move again
2024년 1월에 1박 숙박함
답변 제공: front desk 님, 2024년 1월 25일
we have taken care of the hot water, the valve in your room was replaced. i do apologize in regards to that but ia ma happy to see that we did offer another room for you to move to. be safe stay safe

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare place
Bad smell and dirty condition, noisy cooler.... I can't sleep well
2023년 12월에 1박 숙박함
답변 제공: front desk 님, 2024년 1월 1일
well i am truly sorry that you feel that way. i wish you had informed the front desk about this matter so we could have corrected it for you. here at this hotel we treat all our guests like extended family. we want to make sure everyone is comfortable and enjoying their time with us. i wish you would have brought this to our attention instead of being anonymous. have a safe and happy new year

8/10 - 좋아요

K Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed
Great stay overall, bedding comforter was too thin.
2023년 12월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 31일
i do apologize that the blanket was not thick enough. i would like to say that we do have extra blankets for anyone which would like one. here we do our best to treat all guests like extended family and your comfort is our main goal. we hope to see you in the future, and if there is something that may need our attention please do not hesitate to contact us at the desk. thank you very much. may you have a happy new year. be safe stay safe

10/10 - 훌륭해요

Simon

2023년 12월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 8일
thank you so much for your response to our survey. here at this hotel we strive to treat all our guests like extended family. we truly conversate with you so we can get to know you and you know us. we will always give you our best options of things to do and places to dine. we thank you for your visit and look forward to seeing you in the future. have a safe and joyous holiday season. be safe stay safe

10/10 - 훌륭해요

Ginseng Trelles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffing was amazing. Location is fabulous. We will definitely come back.
2023년 11월에 3박 숙박함
답변 제공: Julie 님, 2023년 11월 29일
We look forward to seeing you again! Thank you for your amazing review. We wish you the best this holiday season and beyond.

10/10 - 훌륭해요

Shelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything the service
2023년 11월에 3박 숙박함
답변 제공: Julie 님, 2023년 11월 29일
Thank you so much for your lovely review! We hope to see you again soon. We wish you and yours the best this holiday season and beyond.

8/10 - 좋아요

Olof

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trevlig personal
2023년 11월에 1박 숙박함
답변 제공: front desk 님, 2023년 11월 26일
thank you for taken the time for responding to our survey. here at this hotel my staff and i do our best to interact with all our guests. we treat everyone the same, like extended family. we conversate with you so you can get to know us and vice versy. we will give you our best suggestions on places to visit and where to dine. we truly appreciated you and your family's visit with us. we are happy that you had a happy thanksgiving. we wish you and your family a safe and joyous holiday season. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Nadine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: front desk 님, 2023년 11월 12일
thank you so much for taken the time to respond to our survey. we are happy to see that you had an enjoyable time while staying with us. we here at this hotel treat all our guests as extended family. we have genuine conversations with our guests, because we want to get to know you as an individual not a collective. we look forward to seeing you in the future. be safe stay safe

6/10 - 괜찮아요

Blair

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: front desk 님, 2023년 11월 13일
so sorry that you did not have that good of a time, i wish i knew what we missed on. i do apologize. here at this hotel we treat all our guests as extended family and truly do our best to get to each individual as who you are, not a collective. we hope to see you in the future. be safe stay safe

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic but would recommend, clean, comfort
Clean & comfortable bed, fridge, microwave, HBO. Walking distance to good small restaurants and pancake house. Walk across street to beach. No beach view because of hotel across street but Sunset view.
2023년 11월에 1박 숙박함
답변 제공: front desk 님, 2023년 11월 11일
thank you so much for taken the time to respond to our survey. here at this hotel we treat all our guests as extended family members and then some. we conversate with you to get to know you as an individual not a collective. we will give you our best advice of places to visit and dine while you are here with us. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Kellie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: front desk 님, 2023년 11월 9일
thank you so much for your response, we here at this hotel treat all our guests as extended family members. we truly want to get to know who you are as an individual not a collective. we get into conversations with you about your likes and dislikes. we give you our insights on places to visit and dine at while you are here, or traveling to other areas close by. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All of the staff were extremely friendly and very helpful! Highly recommend staying here. Great breakfast selection, too!
2023년 10월에 4박 숙박함
답변 제공: front desk 님, 2023년 10월 30일
thank you so much for your comment, we here at this hotel do our best to treat all our guests as extended family members. we want to get to know all that come stay with us as an individual not a number. we thank you for staying with us and we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

JAMIE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, desk staff Brian and Jose very helpful and caring. Bed was very comfy. Only issue were deadbolt didnt work and room phone is buzzy.
2023년 10월에 1박 숙박함
답변 제공: Julie 님, 2023년 10월 25일
Thank you for taking the time to leave us a lovely review! We will definitely fix the issues that you have brought to our attention. We hope to see you again in the future.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We stayed here for one night and checked in super late! Like 4:00 am and the staff was accommodating for us to check in that late and was efficient in getting us checked in because they knew we were exhausted after our long drive. Don’t let the outside of this hotel deter you from staying. It may appear to some to be “dated” or not high quality but, we were very impressed with the modern look inside the rooms and the cleanliness and comfort level of the beds. We had no complaints and it was a perfect clean place to lay our heads after a long night of driving. Upon check out the man working at the desk was super friendly and was telling us to enjoy our stay on the town and offered to let us continue to park in the lot and walk to the boardwalk for the weekend activities which I thought was nice as most places charge hoh to park and walk to the oceanfront. I would definitely stay here again!
답변 제공: front desk 님, 2023년 10월 22일
thank you so much for your comments. at this hotel we treat all our guests as extended family. we understand that there are some of our guests that are running late as to where we will make sure everything is ready for your check in when you arrive. when people depart the hotel we also understand that you want to do things while here and we offer the parking for free to all our guests we want our family members to enjoy what time they have available. thank you again, see you in the future. be safe stay safe

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The manager was most helpful and enjoyed chatting with him. People like that can make or break a place. Not as nice as the places across the street, but then we didn't pay what they were charging. Half a block to the boardwalk and easy walking to dining areas. Would go back again.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 12일
thank you for your response, here at this hotel we strive to treat all our guests as extended family members, we want to have a genuine conversation with all our guests as much as we can. we are not robots and don't follow a script at this hotel. it was a pleasure meeting you although your stay was brief. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Andrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel. It is conveniently located very close to the beac, clean, with great bed and daily housekeeping. It is my second stay there. This time the parking was less crowded and I had no problems with finding space to leave my car. But the best thing about the hotel is the staff, always friendly and willing to help. I was pleased to get an upgrade from a lady at the reception and got a room with ocean view. Thank you!
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
thank you so much for your comments. here at this hotel we strive to treat all our guests as extended family members. we want to get to know everyone as an individual not as a collective, as a lot of other hotels do. everyone is different and your needs are different which is one reason that we truly want to know you as our own brother and sister. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Dana

2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 10월 30일
thank you so much for your comments. we here at this hotel strive to reach out and speak with all our extended family members. (you). we want to get to know you so we can form a solid friendship and understanding with everyone. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
thank you so much for the high rating we are very pleased to see that you had an enjoyable time while staying with us. we are always here to assist you with what ever you may need. we look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
thank you so much for the rating. i am very pleased to see that had an enjoyable time while staying with us. here at this hotel we strive to treat all our guests as extended family members and we look forward to your arrival. we want to get know you, and have a genuine conversation with you. we look forward to seeing you in the future. be safe say safe

10/10 - 훌륭해요

Zsolt A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 9월에 7박 숙박함
답변 제공: Front Desk 님, 2023년 10월 6일
thank you so much for your response to our survey, we greatly appreciate your time with us and being able to get to know you. here we value all our guests and do our best to treat everyone as extended family members. we do our best to find activity that you will enjoy along with great restaurants to eat at. again thank you very much we look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

Martha

연인과의 여행
Good location. Good value.
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 6일
thank you so much for your response to our survey, we here at this hotel strive to do our best to make sure all our guests are comfortable and enjoying themselves as much as we can. we treat all our guest as extended family members and look forward to getting to know you as an individual. we look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Staff was great. Received text message each day regarding our stay. Rooms were clean but could have been a little cleaner. We got what we paid for. Overall had a great vacation and happy with the hotel rates to make it more affordable.
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 1일
thank you so much for your response. it truly was a pleasure meeting you and being able to assist you with places to dine. here at this hotel we pride ourselves in treating all our guests as extended family members and look forward to being able to get to know who our guests are. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Melody

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 1일
thank you for such a high rating, we are pleased that you had an enjoyable time while staying with us. we treat all our guests here like extended family and look forward to being able to speak with you while you are with us. we look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 1일
thank you for taken the time to respond to our survey. we here at this hotel try to get to know all our guests as an individual to where no two people are treated the same based on what brings you to our home. we treat all our guests as extended family members and truly look forward to getting to know you. we look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel was nice and did what it needed to do while in town for a nearby family reunion. He was really only there to sleep at night and nothing more. The front desk staff were all very friendly. Parking right in front was super convenient. My son complained about the errant noise at night from outside the street level room that faced a busy street with active nightlife. Overall, it was a decent motel for a quick, 2 night visit.
2023년 9월에 2박 숙박함
답변 제공: front desk 님, 2023년 9월 28일
i thank you very much for taken the time to respond to our survey. it was a pleasure meeting both you and your son. it is always our pleasure to make every ones stay here as comfortable as possible. we treat all our guests as extended family. i do apologize about any noise coming from the street. we look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

Jake 님, Hines

좋아요: 청결 상태, 직원 및 서비스
Convenient location to beach without spending a fortune. Great restaurants close by. Property is a bit older, but don’t let that keep you away. Like I said nothing fancy, but a decent value.
2023년 9월에 1박 숙박함
답변 제공: front desk 님, 2023년 9월 28일
thank you for the comments, we here at this hotel do our best to make sure all our extended family members are taken care of to the best of our ability; and that the rooms are comfortable during your visit with us. we look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room updated nicely and clean but did notice an odd smell.
2023년 9월에 2박 숙박함
답변 제공: front desk 님, 2023년 9월 21일
thank you for your comments. i am sorry that there was a smell in the room. i do apologize and will check with housekeeping staff to make sure this is looked at. we thank you very much for staying with us and look forward to seeing you in the future. be safe stay safe

8/10 - 좋아요

Nanette

가족 여행
좋아요: 편의 시설/서비스
The two of us are in our 70’s. The only problem we had in the room was with the toilet. It is a short toilet and there is nothing to assist in getting up after use. A handle on the wall directly in front of the toilet would have been very helpful. We took one of the desk chairs and kept it in the bathroom next to the toilet.
2023년 9월에 2박 숙박함
답변 제공: front desk 님, 2023년 9월 20일
thank you so much for your kind response. we will look into that issue. it was a pleasure having you stay with us. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Mario

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Both counter people where GREAT. The lady that helped us check in was so nice and helpfull, same with the gentleman that help us check out.
2023년 9월에 1박 숙박함
답변 제공: front desk 님, 2023년 9월 20일
thank you for taken the time to respond to our survey. we are pleased that you stayed with us and look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very friendly it was very very clean kid friendly
2023년 9월에 2박 숙박함
답변 제공: front desk 님, 2023년 9월 20일
thank you so much, we try our best to take care of all our guests like extended family members; and always look forward to helping you out with things to do while staying with us. we look forward to seeing you in the future. be safe stay safe

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went above and beyond to make us feel welcome. texting me everyday to ask me if I need anything.
2023년 9월에 2박 숙박함
답변 제공: front desk 님, 2023년 9월 17일
thank you so much for taken the time to respond to our survey. here at our hotel we take pride in the service we offer, and treating all our guests as extended family members. we try our best to speak with everyone in a relaxed atmosphere as a person. not a rehearsed script. we truly want to get to know who you are and who we are and what our hotel has to offer. thank you once again. be safe stay safe