Search Inns in Western Massachusetts

"It was perfect "

"We arrived after 7 pm and it turned out had reserved the room for Wednesday night instead of Monday night. A person associated with the restaurant which was closed on Monday, helped us. He called in to the staff and checked us into a room. Everything went so smoothly and it could have been last minute looking for a different motel. "

"Beautiful room and property. Perfect weekend getaway!"

"They canceled our reservation for the cottage and have us 2 rooms at the inn instead and did not even tell us until the day before. We booked elsewhere, as we wanted a kitchen and living area. When I requested a refund, it took several days for them to return our deposit."

"wonderfully restored old mansion. Rooms were charming... nicely designed. In fact the entire facility has been thoughtfully brought into today's design standards. Very accomodating staff... although many appeared to be a training mode. Need to improve the professionalism a bit. They have a new general manager (had only been there about 2 weeks when we visited)... seems he has a number of things on his agenda that will improve the property even more. Food was good... but not wonderful. ...