웨스턴 서버브스, 일리노이의 아침 식사 제공 호텔

“First the room was clean, and the staff is very helpful and friendly. Andrew was particularly welcoming and sincere. Some things I haven’t seen in other reviews: first, if you are in the back of the building, you will hear the train all day and night, second the building itself is older, and in need of repair in places: the A/C unit is very loud, and so is the mini fridge, and third the hotel is not in the best location. There’s a lot of construction, and while I felt safe, it’s really just a...

“The room was clean. We decided to stay an extra night and they were able to keep us in the same room and we were grateful for that. They had cookies when we checked in and cold water. The staff was helpful in directing us to places we needed to go.”

“Very clean environment Friendly staff Family friendly facilities”

“The property was undergoing repairs and ci structuring . My room was updated very spacious . The Staff made up for the other deficiencies in the Hotel . Extremely welcoming , professional Nicole , Natalia , Mackenzie? Provided top notch Customer service . Bar Staff was also welcoming and accommodating!”

“DO NOT GO HERE. This place is infected with cockroaches. You will experience cockroaches in your bed when you wake up, crawling on you in your sleep. I went here to have some rest from exhausting work, and found a cockroach on the desk. I called the front desk and they said pest control is not available at 11PM, rooms are fully booked, and they do not have authority to give me a refund or any compensation. I tried to cope with the cockroach which I haven't found, and went to sleep at 1:30AM...

“Customer service was top notch and classy....even had a greeter at the front door.”

“language barriers--we speak English only”