“Upon entering after a long car journey, we were told that they didn't have the ensuite room that we had booked and then shown to a very plain, undecorated bedroom with a sink on the wall by the window. The bedroom was very dusty - I wrote in the dust with my finger. The shared bathroom across the hall was unclean. Other guests left a vape in there and my wife walked out with someone's used nasal anti-snoring strip stuck to her foot. On the landing was a stepladder, dust sheet, paints and...
“Upon entering after a long car journey, we were told that they didn't have the ensuite room that we had booked and then shown to a very plain, undecorated bedroom with a sink on the wall by the window. The bedroom was very dusty - I wrote in the dust with my finger. The shared bathroom across the hall was unclean. Other guests left a vape in there and my wife walked out with someone's used nasal anti-snoring strip stuck to her foot. On the landing was a stepladder, dust sheet, paints and...