Whakarewarewa Hot Springs, Bay of Plenty Region hotel rooms at the Independent

"No hot tub available, description was not accurate. Grossly understaffed. TV didn’t work"

"It was nice stay but only thing shower gel did not fill up properly .. Thank you"

"Satyam checked us in and he was very helpful. We had 3 rooms booked. He was ready with our keys and even recognised us by our name when we walked in. That felt so personalised. One of our rooms was on 2nd floor and he helped us with our luggage when he was just passing by and saw my girls bringing their bags up. Room was very clean Had Nespresso coffee maker. There was a microwave and a refrigerator and a stove with kitchen appliances and cookware. They have a swimming pool as well. No elevators because it’s a vintage property. Well kept Has a ballroom We didn’t try breakfast buffet as it had minimal veggie options. But we had food ordered for evening and it was very tasty."

"Were safe,easy access "

"Very clean room "

"I lodge payment at property. They took this before. The Rooms freezing the windows not clean. "

"Very clean room and great service. "

"Room was dirty old and desperately needs paint and love"

"Room was very clean. Laundry machines were working good. Parking was limited. "