Whakarewarewa Hot Springs, Bay of Plenty Region hotel rooms at the Independent

"Clean & spacious rooms with 2 comfortable queen beds. And quiet Staff very courteous and helpful when requests were made for extra items Good location to lake and bus routes to sightseeing or tours. We would Recommend One note: The outdoor pool area is small so don’t expect a large lounge chairs area etc.. But nice to have the pool for anyone wanting to enjoy a dip or a beverage in the outdoor sitting area "

"Checking in and out was simple and quick with friendly, courteous staff. The pool was smaller than expected so we left that to families with smaller kids. Room was nice and cool which was appreciated as it was a hot day when we checked in."

"Amazing service from Mel on reception. Also, room was recently refurbished, clean and well presented. Great range of facilities too."

"We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians."

"Good location and options for a spa at when theirs was not working. "

"The staff is very sensitive and accommodating to your every wants and needs. outstanding customer service "

"Very happy with stay, we were delayed as flight was canceled and staff were very understanding and obliging thank you "

"Easy check in, good value. People that slam it need to understand you’re not paying for a 5 star experience here. Would happily stay there again. "