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"The hotel looks nice from the outside but when you go in into your room carpet had stains, bathroom smelled awful, the pictures they showed on the rooms when you booked don't look nothing like when you see it on person. Staff its nice but the rooms are not .old dirty and creepy. The only nice thing is the you can see the windsor castle from the window because the balcony looks old and unsteady wont step on it at all. Windows didn't shut closed and no central heat you had to plug electrial heaters. Won't be staying there again."

"The room was very clean and the bed was comfortable. Breakfast buffet and lunch were both very good. Highly recommend."

"Just home from the most amazing five days here. The hotel is spotless and the staff all smiles,. My grandkids loved the warm swimming pool, the outdoor gym and the playground. The grounds are wonderful kept, full of mature trees, a war memorial and a pretty fountain. And that's before you get to the front of the hotel. The breakfasts blew us way, and our one evening meal was delicious. "

"Clean room, wonderful friendly staff, great welcome on arrival and the staff were very helpful and accommodating. The whole experience was fantastic. Liz and Bena were very kind on reception 👍 xx "

"Breakfast made to order not buffet style. Locality is excellent to the town and castle Would stay again "

"Breakfast was booked with the room booking but was a "

"Yes"

"The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable. "

"We enjoyed our very short stay and would like to return for longer next time. The lodge had everything we needed and our children loved the bunk beds. We all enjoyed feeding the animals in the morning the next day. "