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"Excellent location, friendly staff, just need better maintenance of the venue."

"No elevator. Difficult to get to room"

"Beautiful room, comfortable, spacious and spotless. "

"Great place to stay as a couple or family , so much in the area for kids. Staff were. Friendly and helpful. "

"Great hotel in a fantastic location. The staff were friendly and helpful, rooms were very clean. Our family had a suite and a classic room and both were great. Suite had tons of room which was great with a toddler or if you have a baby, bath and a shower option plus two sinks. Secure and central parking was very helpful given the location. Only slight negatives were that to go out in your car you had to tell the hotel as you could be blocked in and they might need to move another car, we were told it would only take 10 minutes but sometimes it was longer and felt a bit of a hassle getting in and out. For the price of breakfast we were disappointed in the options, the fruit salad was just apples one day and had grapes added another. It’s a shame they didn’t have pancakes or waffles on the menu. After paying extra for breakfast there was then an extra charge for eggs Benedict. We thought about ordering to our room for breakfast but even though we had paid there was still a tray charge of £8 and we couldn’t justify it so we went next door to Gail’s in the morning. We would definitely come back but wouldn’t pay for breakfast again."

"Staff very helpful lovely room and location very good . Scrumptious breakfast for great weekend stay . "

"Fantastic property especially for families with little kids. We will definitely come back"

"Room was simple but spacious for our family of 4. It was very far from the main hotel areas though, and lifts being out of order between buildings made it incovenient with a buggy and luggage in tow. The bar and pool areas were lovely. The a la carte restaurant was a bit limited for kids and gluten free options, but was good to also have the option of the buffet style restaurant which was a better plan with children."

"We were very grateful for the upgrade to premium room and loved the treasure hunt provided in the room The pool was very nice"