스칼렛, 플라야 델 카르멘의 스파가 있는 리조트 및 호텔

“Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...

“Was a great relaxing visit! Helpful staff good drinks! The beach is sad but hopefully they can find a solution to the sargasm issue sooner than later!”

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“Our stay at La Casa de la Playa by Xcaret was absolutely incredible! From the moment we arrived, everything exceeded our expectations. The staff was warm, attentive, and went above and beyond to make us feel welcome. The room was breathtaking so luxurious and beautifully designed that we honestly didn’t want to leave it. The food was outstanding, with so many delicious options to choose from. There are countless activities and experiences included, and we felt like there wasn’t enough time to...

“직원들의 친절이 가식적이지 않고 진심이다. 주변이 모두 나무여서 정글 속에 있는 것 같다. 특히 조식부페 때 야생원숭이들이 바나나를 얻어 먹으러 와서 색다른 체험을 할 수 있다. Xplor까지 걸어갈 수 있는 거리이나, 걸어다니는 사람이 거의 없긴 하다. ”