Yum Balam Nature Reserve Tours

Overall a good experience. The beds were a bit hard for my back. The staff was amazing. The food wasn’t all that great either. Reservations at the decent restaurants were difficult to get and the buffet was not very good for the most part.

Fairly expensive for an average at best all inclusive.

We enjoyed our time as a family at this resort. We were taken care of adequately, there are many options for dining and the pool areas were not overly crowded. I know every family has different expectations for these resorts so below are the areas we felt were a little less than ideal. First, the air conditioning in our room could not keep up with where we put the thermostat. We had another family with us that ran into the same situation. It wasn't a big deal but we didn't sleep as comfortably as we would have liked. Second, the lines for drinks at the bars were too long. You had to wait quite a while to get served. Another bartender at each swimup bar would make a world of difference. With our family, we enjoy shows after dinner at night. The nightlife at this resort is intended for adults over 18 years of age. 17 and younger don't have much to do after dinner. Some compliments we have for the resort are that there is a variety of food options, plenty of pool space, opportunities for excursions and the gym/workout area was adequate for our needs. We have to give a special shout out to Martin, Carlos and Hector in the FountainBleu Bar. We ended each night there and those gentlemen took care of us and made sure we have a great time! Much appreciation for those guys! In all, this resort fit the bill for an all-inclusive resort. When we travel we normally pick a different resort each time and will continue to do so. Thank you Pyramid Oasis!