레이크 매튜스 3성급 호텔 추천

“The hotel itself was fine, but the housekeeping service was concerning. Our room was not cleaned at all, the towels weren’t replaced, and the bed was never made. I’m not sure if this was an oversight or normal practice, but it was definitely unexpected for us.”

“A 2 minute repair to plumbing tape on the showerhead in room 213 would eliminate getting sprayed in the face when the water is turned on. It took me 3 tries with the breakfast room toaster and my English muffin was barely warm. A new toaster on Amazon costs $50. The walls are paper thin. I could hear my neighbors talking over my TV. They have a shop with snacks but they won’t let you in to browse. This gave me a clue as to the other guests. Won’t return.”

“Rooms were very clean. My issue was there was someone upstairs making so much noise at 2am in morning pounding on floors and running. I complained couple of times but it continued throughout the morning. I booked room because I didn’t want to make a drive I was exhausted and I didn’t get sleep because of this. I did let front desk know also when I checked out. She was apologetic about the situation. I felt the night person should of handled a little better because this isn’t okay I paid money to...

“Hair dryer did not work”