Tourist Corridor 5 Stars Hotels

"The staff was not very warm or welcoming. The restaurant and food was moderate. The drinks were poorly made - watered down. The facilities were not well maintained."

"Love me the resort. Would go back!!"

"Beautiful property. At this price point, however, I expected top notch service and the resort seemed to be short staffed at times. I waited 1.5 hours before receiving help with a matter in my room. The resort also has strict booking policies for tours and their spa services. Overall still a luxury experience. "

"Top of the line service and the hotel creates an experience for the travel the entire stay. Staff is very attentive and professionally trained for the most demanding guest. Child care services are top notch. Highly recommend you go and stay several extra days long than you want to. "

"Overall beautiful resort but not quite the experience we were expecting given price differential over other resorts in area. Have stayed previously at Hyatt ziva and Garza Blanca which were 40-50% cheaper for all inclusive so my star rating is reflective of that The food was similar caliber at each experience. I had fishy sea bass one evening Cocktails were sadly often too sweet and was surprised not higher level liquor and wine for the price. Coffee shop was good and nice easy breakfast options Buffet fairly avg but really enjoyed the fresh quesadillas (but had similar at other resorts) No unsweetened yogurt- always out of cottage cheese Pools are beautiful but no area less than 4.5ft so kids tired easily swimming and we had to constantly be on guard. Lifeguards mostly watching ocean Had some difficulty ordering food and drink poolside due to staffing and requiring in person orders vs mobile. Ice cream only open 12-2 and 6 flavors or so only so kids disappointed. Ocean is not swimmable- which we knew ahead of time but beach is beautiful Enjoyed the yoga and meditation classes each am Kids club was great with evening activities daily I booked on Expedia as had some perks like $100 dining credit- couldn’t use $50 spa credit- everything was 300$ and didn’t apply to the water experience which is what I got so couldn’t Half off transportation- did not apply because needed different sized cars each way as meeting family so couldn’t accommodate Overall not worth $ "

"One of the most beautiful properties we’ve been to! Pricing is a little extra extravagant, but you get what you pay for! The recreation center at the beach is a blast, food was delicious, staff is exceptional, and even the yoga classes were great! Highly recommend the sea-bobs, snorkeling, and paddle boarding. Fernando @recreation and Milena our concierge were outstanding!!"

"We had the most wonderful week! The resort is absolutely beautiful with stunning ocean views perfect for whale watching! The breakfast was a big hit with my family each morning. "