โOne of our guests had an unfortunate accident requiring medical assistance. Alex was fabulous and so helpful. Couldnt thank staff enough for their kindness โ
โThis is our 3rd visit to the Dalmeny and will not be our last Came with my 4 grandchildren and their parents. Family rooms spacious and comfortable. Meal options were good and reasonably priced. Staff were friendly and helpful. Facilities for the children were great.โ
โWonderful modern hotel in the heart of Liverpool. Awesome staff, big room with nice design. I lived my stay there and would return anytime. Anyway two topics for improvement: The mirror in the bathroom needs a light, I could not shave myself properly and the desk needs a lamp as well. I was unhappy that the window could not be fully opened due safety regulations. As the week was very hot outside the room could not be vented with fresh air. But the hotel provided an electric vent. Thank you for...
โFantastic location and easy to find. Great service that allowed late check in via key lock.
Comfortable room with lots of electricity plug in points for charging phones, computers etc which is a pleasing change.
Lovely large shower with powerful rain hail.
Room was immaculately clean
Excellent all around, definatly recommend and will use again โ
โTravelling from York, so was a stop over before hitting Wales. Hey, it was a nice place to stay. The room was incredible (although for me, I'd change the carpet on the staircase to room 9. Visually, very tricky!!) Check in was quick and easy. The only thing I'd point out, and it is nit picking, I think the staff need to be more 'that's no problem, we'll sort that out' as opposed to 'we'll see what we can do,' ... Yeah, I've worked in customer service for 40 + years blah blah... and we all...
โWe chose this hotel for our 29th wedding anniversary, it didnโt disappoint. Staff were great, room was lovely, food was great. Hope to go back soon.
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