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"No sufficient supply of toiletries. "

"Lovely staff who provided exceptional service at the counter and also with room maintenance. They helped us organise an uber taxi to Gimpo airport when it was pouring and we didn’t have any luck with our own uber app. Hotel is located in a very convenient location within walking distance (max 30min) to Gyeongbokgung, NTV Tower Seoul, Seoul City Hall and many other spots. Amenities were great and our room was very spacious. "

"We would give six stars if we could! This hotel is such a gem and we are so glad we booked it. My wife and I stayed for the first leg of our Korea trip and it was amazing. It is so conveniently close to two stops on Line 2 of the Seoul subway so we had no problem getting to anywhere we wanted. The surrounding area is soo charming with tons of little shops and the world-famous Gwangjang market is just a short walk away! The location is fantastic and we felt super comfortable and safe the entire time. The room was so modern and impeccably clean and housekeeping did an excellent job every time. We made good use of the washer/dryer and the styler - very nice to have and they worked great. The room has such smart storage (walk-in closet, entry closet for luggage and shoes, a whole wall of storage as well. Staff was so nice and helpful with everything as well, we didn't have a single issue. We are already talking about booking if we do Seoul again next year! "

"Super convenient for the airport. The staff were extremely friendly and helpful and the room was clean, comfortable, and had everything we needed. The shop in reception was really handy to get a snack and drink after arriving on a late flight when the bar and restaurant were closed "

"Grand Hyatt Incheon was incredible! The staff is professional and speaks perfect English. We were upgraded to a one-bedroom suite, which made our stay unforgettable. The hotel is spotless, and both breakfast and dinner were absolutely delicious. Highly recommend! "

"The hotel staff was kind and the room was clean. I like the easy walk to the metro and the airport limousine stop. "

"Enjoyed our stay.very clean and quiet property, rooms are a bit small but that’s common in Korea. First time in South Korea and this hotel is very convenient and very affordable compare to some other hotels. Subway station is about a 5 minute walk and lots of food around the area. There is also airport shuttle that goes directly to Incheon international airport and cost about 17000 kwon per person much better than taxi. Highly recommend. "

"A fantastic option to stay in South Korea. Super recommended. "

"This hotel is excellent! The best hotel in Seoul for the location, accessibility to get to popular neighbourhoods and the staff are great!"