Search Villas in Arafat

"The service was really good"

"Hotel staff were great but the room needed TLC . We booked a room with Haram view but we got a corner room with a crane obstructing. Saying that we arrived at 8am and they accommodated us sttaight away with our room. So all good. Breakfast was very nice spacious and a good variety with staff teady to help. "

"Room are not as clean as it wa and the service are very poor. I have requested service, however they did not show and it was extended. "

"I had a very pleasant stay at this hotel. The staff were extremely helpful and friendly making the whole experience smooth and enjoyable. I would definitely recommend it and happily stay again."

"Very friendly staff "

"Hands down an amazing experience. I hada small issue over breakfast, but staff were quickly to resolve and you were able to enjoy the hotel services and have an amazing stay. great location away from clock tower, easy to walk to Al Haram and back and not having to push through huge numbers of people. exceptional staff"

"In my personal view the only good thing about this hotel is the location, this hotel is clearly dated and has not been fully upgraded over time. check-in could have been better, as I have now found out the hotel has charged me twice and currently having to dispute to get a refund. the hotel washrooms are not well maintained and during my stay the main ones in the lobby were out of action. it is a challenge to get in and out the hotel to Al Haram due to the numbers of people in the shopping centre also using the hotel. in my view the quality of the hotel, the service and stay was a 3 star experience to me, I did not feel anything special or staff going above and beyond to provided satisfaction to its guests."

"In general such a good choise in Makkah"

"Good"