“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...
“Todo muy lindo limpio lo único es que cerca no hay mucha vida nocturna entonces con la renta del coche todo es mejor, a San Juan estábamos a 30 minutos. Adicional a esto no hay room service después de las 10 pm ”
“Rooms were beautiful and clean! Air conditioner kept the room nice and cool. Lots of delicious restaurant choices. Love it! I would definitely stay there again. ”
“El hotel nos encanto! Un estilo rustico en concreto expuesto que se veia espectacular.
Nuestro cuarto tenia una piscina privada que termino siendo el centro de atraccion. Super privado y excelente para un getaway romantico.
En adicion el hotel esta ubicado a unas cuadras de mas de 10 restaurantes y bares. La playa se encuentra a 10 minutos caminando aproximadamente.
Definitivamente queremos regresar.”
“I had some issues with my first room, but I was able to talk to the house keeping supervisor and she was able to accommodate us ina wonderful room so god bless her very professional and knowledgeable, but the front desk staff no hospitality training, unprofessional at one point around 8 pm i call the front desk and no one answered the phone today i tried to make a review and the young lady in the front desk don't know how to answer the phone and refuse to identify her self and kept me on...
“Fabulous place! A well made fusion between modern and colonial... Great customer service, Cristian is very attentive and respectful... Fantastic location! Nice bar! Nice rooftop! And No Kids, SO GREAT!
*good water pressure in the sink, shower and toilet... Big TV... Powerful Air conditioner.”
“It was my first time staying here. Very cute and quaint boutique hotel. The staff was very friendly and helpful. The place is immaculate. The room was very comfortable. No loud noises. Very well located. I didn't get the chance to go to the bar but perhaps next time. Overall, it was a great experience. ”
“We had a fantastic time, Gloria, Risbel and Ricardo, made us feel right at home, they went above and beyond to meet our needs. The place is fantastic, stunning views, surrounded by nature, but still not too far from the most common visiting sights. Already planning our trip back to Serena Boutique Hotel.”
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