푸에르토 리코 섬의 럭셔리 호텔

“This was our second time staying at this hotel and the first time we absolutely loved it (That’s why we came back) the reason why this time wasn’t so pleasant, was the front desk staff. We speak fluent Spanish and we kept talking to them in Spanish and they kept talking back to us in English and not so friendly. Our check in took so long. We accepted an upgrade room (after they offered us) but at the end they said it wasn’t available so we kept our original room. When I asked a question in...

“I had an incredible time at the Fairmont. The staff was fantastic, and the rooms were spotless. I chose to stay in the bungalow, which was incredibly cozy and private. The entire property was simply amazing. The pools, beach, restaurants, and casino were all top-notch. It was a truly memorable experience.”

“The property is currently undergoing renovations and there are construction workers working/noise during the day. The Casita we stayed in had just been renovated. It was nicely done, the new upgrades like the TV and furnishing added a nice touch to the overall experience. We have stayed before and it’s the perfect place to relax and disconnect.”

“I stayed for a night before heading to Vieques. The location was excellent, and I had a real blast at the waterpark that I didn't expect. I had requested an electric kettle and a microwave, and they promptly provided them. All the staff were kind, but I wish the front desk staffs could be a bit friendlier. Besides that slight letdown, I'd love to visit again."”

“We loved the location. The staff was very kind and helpful. The room and property was clean. The soaking tub water had not been used in a while, as it had come out rusty at first. We ended up running the water and cleaning the tub out ourselves before use. The pools were great, just be aware there were cups from the bar in the overflow from the infinity pool. We didn’t end up eating at the hotel, but the dining areas were really beautiful. The location is great to be able to explore by foot, and...

“Hyatt resort all facility and surounding is wonderful.”