푸에르토 리코 섬의 럭셔리 호텔

“This was our second time staying at this hotel and the first time we absolutely loved it (That’s why we came back) the reason why this time wasn’t so pleasant, was the front desk staff. We speak fluent Spanish and we kept talking to them in Spanish and they kept talking back to us in English and not so friendly. Our check in took so long. We accepted an upgrade room (after they offered us) but at the end they said it wasn’t available so we kept our original room. When I asked a question in...

“I had an incredible time at the Fairmont. The staff was fantastic, and the rooms were spotless. I chose to stay in the bungalow, which was incredibly cozy and private. The entire property was simply amazing. The pools, beach, restaurants, and casino were all top-notch. It was a truly memorable experience.”

“The property is currently undergoing renovations and there are construction workers working/noise during the day. The Casita we stayed in had just been renovated. It was nicely done, the new upgrades like the TV and furnishing added a nice touch to the overall experience. We have stayed before and it’s the perfect place to relax and disconnect.”

“I stayed for a night before heading to Vieques. The location was excellent, and I had a real blast at the waterpark that I didn't expect. I had requested an electric kettle and a microwave, and they promptly provided them. All the staff were kind, but I wish the front desk staffs could be a bit friendlier. Besides that slight letdown, I'd love to visit again."”

“Stood with my partner for 4 nights. Lovely hotel, every staff member was so nice and helpful, free snacks and waters/ sodas delivered to room daily, great location especially if you’re renting a car and want to stay in San Juan but plan to visit places outside of San Juan. Hotel restaurants and bars are a bit pricey, but other than that we loved it here!”

“Hyatt resort all facility and surounding is wonderful.”