베벌리 힐스, 로스앤젤레스의 웨딩 호텔

“처음 들어갈때부터 방을 프리 업그레이드 시켜줘서 기분이 좋았네요ㅎ 입구부터 빨간 카펫으로 되있어 아주 고급진 느낌이 들었어요. 물도 하루에 두번씩 4개나 주고 수건도 넉넉하니 부족한 느낌은 전혀 없었어요. 직원들도 다들 친철하고 잘 도와줬어요. 확실히 비싼 호텔이라 다른 곳보다 훨씬 고급진 느낌이 드네요~”

“I recently stayed at this hotel and found it generally beautiful with excellent facilities. However, my experience was marred by their handling of late check-out. I was charged $75 for being 15 minutes late, which felt excessive. When I called the front desk, I was under the impression that the fee for a 12 PM late check-out was only $5. Additionally, the staff could have informed me that if I could vacate the room within 30 minutes, there would be no charge. This lack of clear communication...

“친절 깨끗”