This is UNMANNED. Please make this clear when booking. Shower didnโt work until I cleaned the head. Hairs everywhere. Poor maintenance. Light didnโt work. Fire alarm at 3am. No one to provide answers. Not worth ยฃ180. No breakfast. Outrageous that the management charge this amount with zero effort on their part. Clearly relies on the competition lowering standards too. For this type of room it should be priced at ยฃ30.
room was clean and tidy although it did have a wierd smell to it, but it done the job what i needed it for the shared bathroom wasnt very good either very small .
This property is a death trap. Smoke detector hanging down from ceiling. Plug sockets not attached to wall loose wires. Dirty bath and window sill dirty hadnโt seen a damp cloth in god knows how long. Staff apologised but it wasnโt good enough. We have requested a full refund which they agreed to so I suppose Iโll have to fight for it!!
Whole hotel smelt like cigarettes, for the price of ยฃ99, all there was in the room was a double bed that was broken and what you could potentially call a wardrobe and a separate door in the room that was screwed into the frame so couldnโt be opened.
We liked nothing about our stay at this hotel, in fact we have so many complaints and photos of how dirty our room was, it's incredible we were even asked for a review I. This hotel!
The staff were rude to us and other guests at this hotel and as we all walked in well said" what have we booked"?!
One member of staff pretended to be a guest when we tried asking him if he was a resident or a member of staff and then replied, it depends on what you want ???
Don't get me going about health and safety!! We walked into the corridor where are room was and we couldn't get in nor out as there was a loft ladder in the way of the door!!?
There was no hot water in the hotel and the whole establishment and experience was overall, shocking!!!
It should be moved off of your website and the whole place should be leveled to the ground because it's that bad if a place!!
We booked with Seaside Hotel last minute as our other choice had double booked. I had to phone the owner for access code, he came to meet us 10 minutes later with a key to room and code for front door.
Really friendly staff,
Decor very dated.
Bed comfy. We did have a basic double, very well priced, great location. Shower over bath was cold. Steep steps up to bathroom, sloping ceiling which husband cut his head on.
I literally booked this hotel in Brighton the night before I was due to run the full Brighton Marathon. I firstly received a call whilst travelling to the hotel asking what time I was to be expected, I then received a second phone call informing me they were having boiler issues and that my ensuite didn't have hot water...BUT could shower in the communal shower.
I feel compelled to express on arrival my deep disappointment with the state and cleanliness with the hotel, was appalling to say the least.
I was met with a guy smoking inside the hotel, I'm assuming he was front of house. It was clear from the moment I arrived basic hygiene standards were not being me, therefore find it hard to understand how this hotel's passed any form of rating with Expedia or any other platform.
My room was ok for a 2* hotel, but unfortunately smelt of cigarettes so not sure if the front of house was trying to fix the boiler issue in my room. The smell of cigarettes was so bad that I walked to the shop to buy a candle and disinfectant to try and get rid of the smell.
I booked this hotel very lastminute as was running the Brighton marathon the next day. The smell, noise and fact the window had a draft filtering through due to serve wood rot/damage was despicable.
Cleanliness is non-negotiable aspect of hospitality. I expected a far better experience in way of hygiene, appears the entrance, hallways and stair carpets had never been met with any form of vacuum. I would expect my ยฃ135 back!