“The staff were welcoming and very helpful on our arrival. The bedroom and rest of the Anvil was always clean and tidy and parking was ample with clear and easy access. The
evening food menu needed more variety and the cooked breakfasts were over-cooked.”
“The room was was absolutely filthy and falling apart..
My first thought when I went in, was to go out and get some cleaning stuff, a screw driver, no more nails glue and borrow a hoover.
The smell in the room I had was terrible, musty, damp.
The carpet is like one of those we joke about in a nightclub in the old days, sticky, stained, dirty...
I wish I was more confident because I'd have complained.
The hotel sent me a message saying check in was 2pm, but when I got there, it was 4pm, so I...