โIt was a wonderful stay. Clean room, well functioning elevator, kind and helping staff. The neighborhood was safe and peaceful. Restaurants, convenience stores, and subway stations were close by, easy to approach on foot. Room was small but given the affordable price it was never a problem for me.โ
โI stayed here for a short trip, and while the overall experience was okay, there were some inconveniences. Towels werenโt replaced, and guests were expected to wash them using the laundry machine. The room wasnโt very cleanโthere were hairs on the floor and dust on the lamp stand.
On the bright side, the heater kept the room warm, and a simple breakfast was provided, which was a nice touch. There was no hair dryer, but an iron and hangers were available.
With a bit more attention to...
โClean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!โ
โLoved all of the rock nโ roll decor! Staff very friendly and helpful. We could see Fenway from our room. Highly recommend. Will definitely stay here again.โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
