4/10 - ๋ณ๋ก์์
Shawn
๊ฐ์กฑ ์ฌํ
2025๋
7์ 29์ผ
Disappointed and Misled: A Review of Hard Rock Hotel Cancun
My recent stay at Hard Rock Cancun was a string of disappointments wrapped in a sales pitch. From the moment we arrived, the staff asked if it was our first timeโonly to pass us off to someone offering โfree amenitiesโ in exchange for attending a breakfast presentation. What followed felt more like a timeshare ambush than hospitality.
The breakfast, marketed as part of our welcome experience, resembled a subpar Holiday Inn buffet. We were seated with a representative who asked intrusive questions about our family, travel spending, and lifestyleโall clearly aimed at data collection. From there, we were escorted around the property with the goal of locating an elusive โclub memberโ to vouch for the experience. Spoiler: no such member was found.
Eventually, we were taken to view a suite with inflated pricingโfollowed by a bait-and-switch comparison showing what it would cost if we joined their program. The finale involved a manager behind a malfunctioning door attempting to close the deal. It felt more like being hustled than hosted.
Beyond the aggressive pitch, the room itself had issues. The jacuzzi we were excited to use produced dirty, dark brown bubbles (video attached). Elevators were rundown, poorly ventilated, and uncomfortably hot. And Toro, the restaurant we dined at our final night, featured dated dรฉcor with worn purple carpetingโhardly the upscale vibe Hard Rock promotes.
Shawn
2025๋
7์์ 3๋ฐ ์๋ฐํจ