ibis Cancun Centro

3.0 star property
Step into a world of convenience with shopping at your doorstep. Enjoy easy access to local attractions.

Choose dates to view prices

Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is ₩65,454
₩86,323 total
includes taxes & fees
Apr 17 - Apr 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room, 1 Double Bed

8.0 out of 10
Very good
(116 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(22 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Twin Beds

7.4 out of 10
Good
(40 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Downtown Cancun, a neighborhood in Cancun with great shopping, is home to ibis Cancun Centro. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Visit our Cancun travel guide
Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Cancun_DubaiPalaceCasino_6242274_007
    Dubai Palace Casino
    3 min walk - 0.3 km
  • Royal Yak Casino and Sports Book
    2 min walk - 0.2 km
  • Plaza Las Americas
    3 min walk - 0.3 km
  • Amerimed Hospital
    5 min walk - 0.4 km
  • Galenia Hospital
    11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN)
    15 min drive

Restaurants

  • Starbucks
    8 min walk
  • Beduino Coffe
    3 min walk
  • Chili's Grill & Bar
    8 min walk
  • Hooters
    7 min walk
  • La Troje
    5 min walk

About this property

ibis Cancun Centro

Hotel near Plaza Las Americas
A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • A front-desk safe, a TV in the lobby, and smoke-free premises
  • Luggage storage, an elevator, and multilingual staff
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 190 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch plasma TVs with satellite channels
  • Daily housekeeping, desks, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 145 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number 002-025-001047/2026

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Cancun Centro?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Apr 17, 2026 start from ₩65,454, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 120 per stay. Valet parking is available for MXN 120 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Check-out is at noon.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Cancun Centro Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 678 out of 1263 reviews
Rating 8 - Good. 315 out of 1263 reviews
Rating 6 - Okay. 137 out of 1263 reviews
Rating 4 - Poor. 63 out of 1263 reviews
Rating 2 - Terrible. 70 out of 1263 reviews

Reviews

Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen precio calidad
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

JESUS ISRAEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MAL TRATO Y NO ESTACIONAMIENTO
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jonathan

Liked: Staff & service
Excelente
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Claudia avila

Viejo
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Edmundo

Rooms clean except ac don’t cool toilet hard to flush and no free coffee for prospects or residents no like others hotels this place is considered business only breakfast ok
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes convenient
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No le doy una mejor calificacion por una de las personas que atiende el estacionamientl. Es grosero y mal educado para pedir las cosas
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente. Cerca de donde tenía que trabajar.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Guido

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables y todo en orden, un hotel sencillo y extraordinario para cubrir una función cómoda de corta estancia
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Buena experiencia de hospedaje
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

HECTOR MANOLO

Liked: Property conditions & facilities
10 de 10 bien todo
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sivels

Liked: Cleanliness, amenities
room is too small
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sivels

Liked: Cleanliness, amenities, property conditions & facilities
Room area is small like a box of shoes. Staff is not friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Marlet

Liked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nedda

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente lo recomiendo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Liliana

Liked: Property conditions & facilities
Really kind and helpful staff, great location, room not super clean, no toothpaste
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mayte Irene Carrillo

Liked: Cleanliness
Todo muy bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

dennis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo súper bien
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

dennis

Liked: Cleanliness, property conditions & facilities
Todo excelente súper limpio
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Blanca Alicia

Liked: Cleanliness, property conditions & facilities
Excelente experiencia. Pido alto sin ruido. Limpieza y buen desayuno notable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias excelente para descansar
Stayed 1 night in Jan 2026
Verified

8/10 Good

Zhoufu

Liked: Cleanliness, amenities, property conditions & facilities
Es un buen hotel. Los chicos tienen muy buen servicio. Pero el baño de ducha muy pequeño.y cama es pequeña para parejas.
Stayed 1 night in Jan 2026