
칸쿤, 킨타나로오의 로맨틱 호텔
- 계획이 변경되어도 안심무료 취소가 가능한 호텔 예약
- 마음에 딱 맞는 옵션약 100만 개의 전 세계 숙박 시설 검색 가능
칸쿤의 로맨틱 호텔 예약 가능 여부 확인
오늘 밤
9월 19일 - 9월 20일내일
9월 20일 - 9월 21일다음 주말
9월 25일 - 9월 27일2주 이내
10월 2일 - 10월 4일칸쿤의 인기 호텔 이용 후기
더 웨스틴 칸쿤 리조트 & 스파
8/10 좋아요
"I was really impressed by the attentive staff and their great attitude toward customers."
하얏트 지바 칸쿤 올 인클루시브
8/10 좋아 요
"Most aspects of our stay were excellent\. The food, the restaurant staff, housekeeping, and room service were all wonderful\. We enjoyed our stay so much that we even decided to extend it\. Unfortunately, our final impression of Hyatt Ziva was ruined by one staff member, **Citlalli**, during check\-out\. Before our departure, we visited the front desk three separate times to request a late check\-out until 1:00 PM, and each time we were told it had been approved\. However, on the morning of our departure, we went to the front desk one last time just to confirm\. Citlalli told us, in a very cold and unfriendly manner, that our check\-out was at 12:00 PM\. Because of that, we rushed to pack all of our belongings\. When we arrived at the front desk at 12:00 PM to check out, another staff member informed us that the system actually showed a **1:00 PM late check\-out**\. We explained what had happened, but Citlalli simply responded that the system showed 1:00 PM, without acknowledging the confusion or offering any apology\. It was very disappointing because this unnecessary situation could have been avoided\. One unpleasant interaction overshadowed what had otherwise been a fantastic stay\. Everyone else at Hyatt Ziva was friendly, professional, and helpful\. Our only negative experience was with Citlalli, and unfortunately, that became our lasting memory of the hotel\."