Illa Cozumel sits in the heart of Colonia Centro, offering a peaceful base for exploration. Guests connect with free in-room WiFi, relax by the outdoor pool, and find themselves just steps from the bustling Punta Langosta Pier.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Parking included
Free WiFi
Air conditioning
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or higher
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located near the beach, Illa Cozumel is in Colonia Centro, a neighborhood in Cozumel. The area's natural beauty can be seen at Paradise Beach and San Francisco Beach, while Mr. Sancho's Beach Club and Xcaret Eco Theme Park are popular area attractions. Villa Maya and Go Flyboard are also worth visiting. Visit our Cozumel travel guide
Centro, Cozumel, QROO, 77600
What's nearby
Central Plaza
3 min walk - 0.3 km
Benito Juarez Park
5 min walk - 0.4 km
San Miguel Church
3 min walk - 0.3 km
Cozumel Maritime Terminal
6 min walk - 0.6 km
Cozumel Museum
6 min walk - 0.6 km
Getting around
Cozumel Intl. Airport (CZM)
3 min drive
Restaurants
Woody's
4 min walk
Guisados
2 min walk
Wet Wendy's Margarita House and Restaurant
3 min walk
Coz coffee roasting co.
4 min walk
Sucré Salé
3 min walk
About this property
Illa Cozumel
Hotel located in Colonia Centro
Illa Cozumel provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Free self parking
Luggage storage and a water dispenser
Room features
All guestrooms at Illa Cozumel include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel
Frequently asked questions
Does Illa Cozumel have a pool?
Yes, this property has an outdoor pool.
Is Illa Cozumel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Illa Cozumel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Illa Cozumel?
Check-out is at noon.
Where is Illa Cozumel located?
Located in Colonia Centro, this hotel is within a 5-minute walk of San Miguel Church, Central Plaza, and Benito Juarez Park. Cozumel Maritime Terminal and Malecon San Miguel are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Illa Cozumel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My only complaint is the Expedia page says there is free on site parking when there is not. There is street parking if/when you can find it. Other than that this place is excellent. Staff are great. Would recommend.
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay.
They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option.
Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
The property was perfect for my needs. Quiet neighborhood very close to entertainment and dining. Diego was absolutely the best. Recommended scooter rental and very knowledgeable about all things Cozumel. I left an expensive pair of prescription glasses at a club the night before my flight, and Diego retrieved them for me and mailed them to Austin Texas. The entire staff were incredible! Looking forward to renting 8-10 units later this year for a company vacation.
Thanks again Diego! You are awesome!
Thos hotel was Absolutely Wonderful!!! We would stay here again and we definitely recommend it to anyone looking for a super central hotel while in Cozumel.
All of the shops and restaurants are within a one to ten minute walk.
The staff are SO friendly and the continental breakfast that's included is just Great. The fresh squeezed OJ is Fantastic 😊
The only thing I would mention is that I think this hotel is Perfect if you are out doing activities. If you are looking to just chill by a pool and have some drinks from the bar I would choose another hotel because the pol is super tiny and there isn't a restaurant or bar at the hotel.
This being said ... definitely stay here if you are going to be out and about and just want to cool down after.
Thanks to all the staff for making our time in Cozumel sooooo fun.
Amy and Clint from Canada 🤗
Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat)
During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun.
However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience.
And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue.
I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable.
I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise.
Janna
Stayed 2 nights in Nov 2025
8/10 Good
Christopher
Mar 21, 2025
Liked: Cleanliness, staff & service
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer.
The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.
Christopher
Stayed 6 nights in Mar 2025
4/10 Poor
Rod
Feb 22, 2024
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.