"The location is perfect, close to attractions a short walk away from Hoan Kiem lake area. The staff are so helpful, giving useful tips. The room has everything you need. A comfortable stay. Would recommend."
"The location is perfect, close to attractions a short walk away from Hoan Kiem lake area. The staff are so helpful, giving useful tips. The room has everything you need. A comfortable stay. Would recommend."
"We really enjoyed our stay here. The staff was super helpful and kind, the breakfast buffet was large and had plenty of options and our room had an incredible view. We would definitely stay here again if we go back to HCM!"
"We really enjoyed our stay here. The staff was super helpful and kind, the breakfast buffet was large and had plenty of options and our room had an incredible view. We would definitely stay here again if we go back to HCM!"
"La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel. "
"La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel. "
"The Imperial Hotel and Spa is located in the perfect area of Hanoi. You can walk to the lake and there are many great restaurants around the area. The staff and accommodations are top notch. Really enjoyed our stay."
"The Imperial Hotel and Spa is located in the perfect area of Hanoi. You can walk to the lake and there are many great restaurants around the area. The staff and accommodations are top notch. Really enjoyed our stay."
"Fantastic staff from the door person right through to the room attendants what a great place to stay the breakfast was fantastic and cant say it enough the staff couldn't do any more for if they tried they where all great
Location is really good as well perfect location with everything a short walk away"
"Fantastic staff from the door person right through to the room attendants what a great place to stay the breakfast was fantastic and cant say it enough the staff couldn't do any more for if they tried they where all great
Location is really good as well perfect location with everything a short walk away"
"Our room was very clean and everyone we dealt with was very nice. The hotel is in a perfect spot for checking out the old Hanoi. Plenty of shops and restaurants very close"
"Our room was very clean and everyone we dealt with was very nice. The hotel is in a perfect spot for checking out the old Hanoi. Plenty of shops and restaurants very close"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We knew that many people a zillion time more famous stayed at this hotel including Angelina Jolie and Brad Pitt and many other dignitaries and presidents from many nations, but the entire staff made us feel like royalties ourselves. They constantly made sure myself and my 2 small children were always comfortable and safe and happy. They always called our room to make sure we didn’t need something. They made sure my children were happy. Our last day we were getting a ride from our transfer to Hà...
We knew that many people a zillion time more famous stayed at this hotel including Angelina Jolie and Brad Pitt and many other dignitaries and presidents from many nations, but the entire staff made us feel like royalties ourselves. They constantly made sure myself and my 2 small children were always comfortable and safe and happy. They always called our room to make sure we didn’t need something. They made sure my children were happy. Our last day we were getting a ride from our transfer to Hà...
My wife and I were overwhelmed by many aspects of our stay - the warm and helpful staff, the condition of our junior suite, the food at the restaurant (breakfast buffet and prix fix lunch) and the overall ambiance. The only problem was that ours was a street facing room and after a late night check-in at 7 am we were blasted out of bed by a loudspeaker broadcasting "community announcements". (This is after all, still a nominally communist country!) Hotel staff felt badly and extended our check...
My wife and I were overwhelmed by many aspects of our stay - the warm and helpful staff, the condition of our junior suite, the food at the restaurant (breakfast buffet and prix fix lunch) and the overall ambiance. The only problem was that ours was a street facing room and after a late night check-in at 7 am we were blasted out of bed by a loudspeaker broadcasting "community announcements". (This is after all, still a nominally communist country!) Hotel staff felt badly and extended our check...
David & Deborah
Reviewed November 1, 2015Reviewed November 1, 2015
Can't say enough good things about our stay here!
Extremely professional and helpful staff. Excellent buffet breakfast. The most comfortable bed I've ever slept in! Great location as well. 10 out of 10 for everything!
Can't say enough good things about our stay here!
Extremely professional and helpful staff. Excellent buffet breakfast. The most comfortable bed I've ever slept in! Great location as well. 10 out of 10 for everything!
You could travel the rest of your life and not find more friendly, and helpful staff - all who are ready to go the extra mile for you. The location is in the heart of all the activity of the Old Hanoi Quarter. An easy walk to cafes, restaurants and shopping. Comfortable beds, a very pleasant breakfast experience. On my next trip, I won't even consider staying anywhere else.
You could travel the rest of your life and not find more friendly, and helpful staff - all who are ready to go the extra mile for you. The location is in the heart of all the activity of the Old Hanoi Quarter. An easy walk to cafes, restaurants and shopping. Comfortable beds, a very pleasant breakfast experience. On my next trip, I won't even consider staying anywhere else.
Great resort. I stayed here for 2 days in October. It was slow season so there were not many tourists. The property was very big. Lots of space. I gave it 5 stars but there are some things I would have liked to know before. One, if you get the partial sea view room, the hotel is set up that all rooms and balconies face each other. You will be staring at the people across from you. And everyone smokes on their balconies so the airflow will come into your room if you have the door open. Two, the...
Great resort. I stayed here for 2 days in October. It was slow season so there were not many tourists. The property was very big. Lots of space. I gave it 5 stars but there are some things I would have liked to know before. One, if you get the partial sea view room, the hotel is set up that all rooms and balconies face each other. You will be staring at the people across from you. And everyone smokes on their balconies so the airflow will come into your room if you have the door open. Two, the...
James
Reviewed October 21, 2026Reviewed October 21, 2026
Great staff, great team and host. Mrs. Julia was attentive, nice and her and her team made the cruise and adventures great. We definitely would return.
Great staff, great team and host. Mrs. Julia was attentive, nice and her and her team made the cruise and adventures great. We definitely would return.
Boun
Reviewed October 17, 2017Reviewed October 17, 2017
The property is beautiful. It’s quiet and has beautiful views of the rice crops and also to the funicular of Fansipan. The rooms are beautiful and really comfy. The hotel is really close to the station which is the building with the clock there you can get the funicular that will take you to Sunworld Fansipan. Walking distance is like 11 minutes and like 13 to the town of Sapa. The only cons is that there is a construction in the block so if it’s raining you will get your shoes with mud, but...
The property is beautiful. It’s quiet and has beautiful views of the rice crops and also to the funicular of Fansipan. The rooms are beautiful and really comfy. The hotel is really close to the station which is the building with the clock there you can get the funicular that will take you to Sunworld Fansipan. Walking distance is like 11 minutes and like 13 to the town of Sapa. The only cons is that there is a construction in the block so if it’s raining you will get your shoes with mud, but...
NATALIA
Reviewed September 26, 2023Reviewed September 26, 2023
I stayed here for three nights and the staff were so helpful and friendly. The hotel is located in the old quarter- walking distance from the restaurants, night markets and tourist sites. They helped me book my trip to Halong bay and a cooking class which was both great. I really enjoyed my stay here as the rooms were very clean and had all the amenities you would need. Would definitely stay here again when I come back!
I stayed here for three nights and the staff were so helpful and friendly. The hotel is located in the old quarter- walking distance from the restaurants, night markets and tourist sites. They helped me book my trip to Halong bay and a cooking class which was both great. I really enjoyed my stay here as the rooms were very clean and had all the amenities you would need. Would definitely stay here again when I come back!