웨일즈의 호텔 검색

“Clean rooms, friendly staff. Nice and quiet area.”

“Always ask for a sea view room superior rooms are excellent. Staff are always so helpful ”

“Really enjoyed our 2 night stay. Check in staff were really friendly and efficient. Great breakfast and lovely bar area too. Our room was lovely, overlooking the river. It was warm and with no air con the room was a little hot, but they had a fan and we asked for the window restrictor to be removed which helped a lot! Great location, less than 10 minutes walk in to the centre of Chester. Great stay and would stay again 😊”

“We arrived at the property and we was not told about the ongoing building work going on at the hotel. There is scaffolding all around the hotel no views from the window due to a scaffolding dirty windows unsafe no locks on the windows meaning people can climb with the ladders and get into your room rude Bar manager overall experience very bad. This hotel should be closed down until the work is completed.”

“I don't like giving a bad review but for £220 it was a shockingly bad experience. Admittedly it was at the end of the heatwave and despite a fan working full blast every surface in the room was not warm but hot, only one window would open 4" max. The suite overlooked the inner yard with massive pipework and heating units with a huge steel chimney beside our window. My hairbrush was hot on the shelf in the bathroom the toilet seat was hot and there was no window or vent. I had to get up twice in...

“This hotel does not match the description. It is the shabbiest building that I saw on the Promenade. Is not expensive, but that shouldn't be used as an excuse for how dirty and poorly maintained it was. In my room there was damp on the ceiling from an old leak, and mould and fungus growth was well established, so it hasn't just happened. The wardrobe door was falling off, there were homes in the walls, and the carpet was grubby. Not a pleasant experience at all!”

“Excellent staff”

“Our sea view room was clean and spacious. The bed mattress was a bit uncomfortable though. The bathroom was clean. Could do with a couple of armchairs in the room rather than wooden ones but we didn't spend a lot of time in the room as we were out and about most of the time. The breakfasts were good with a good choice to suit most people. We've been to the grand now about 8 times now and have honestly never had any real issues. Looking forward to our next visit.”

“No air conditioning, do not stay in summer months Small stuffy rooms Less than average breakfast On the beach front”

“3명 체크인인데 소파베드 청소가 안 되어 있었음. 꽤 친절한 프런트 직원이 직접 시트를 교체해줬지만 여전히 머리카락들이 발견됨. ”

“Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court.”

“Just a pleasant stay x”

“Great location(1mt from cardiff central station, 5-10mts from city centre), great service, well-managed room condition, absoulutely recommend. ”

“One of the worst hotels I have ever stayed in. Tired, sad, everything was dirty or broken with no care or attention. It wound have been somewhat acceptable if it was REALLY cheap but it wasn’t. No water pressure, no hand soap, curtains ripped and didn’t fit. The worst bit was the heat, no Aircon, windows didn’t open and I was given a sad little fan which really didn’t work. No breakfast available either. I honestly can’t think of anything nice to say and am surprised it is allowed to function as...