Disney's Boardwalk, Bay Lake hotel rooms at the Universal Orlando Resort

This is a very nice resort! Everyone is friendly and professional. The restaurant serves some of the best food and cocktails that I’ve ever had. I was impressed by the size of the room, it has a walk in closet, washing machine, living room and a kitchen. This made our trip to Disney a very relaxing experience. Keep up the great work!

I wish you had a way to prevent guests from reserving all pool chairs with towels first thing in the morning even if they are not planning on using them until the afternoon or evening. It leaves few or no seating options for other guests.

Nice and clean hotel with good breakfast options and it’s closer to all Disney theme parks.

Great stay! Comfortable, clean rooms, breakfast was good and friendly staff. . We were able to take the shuttle to Magic Kingdom which was a real plus! I would recommend this hotel!!

We had an excellent stay! The hotel is clean, modern, and very well-appointed, with comfortable rooms that made us feel right at home. Traveling with our toddler, we found everything to be exceptional—the accommodations were spacious and family-friendly. The free breakfast was a fantastic bonus, with a variety of options, including some vegan-friendly choices, which we really appreciated. The staff was welcoming and attentive, ensuring we had everything we needed for a great stay. We would...

Great stay close to Disney springs and everything else.

Great place to stay

Excellent hotel. Rooms are cleans and new. Staff were friendly. Breakfast is a must, a lot of different choices. Pool is awesome. They do offer transportation to the park which you have to reserve.

Cleanest and quietest hotel. Perfect if you want to go to Disney, but not be surrounded by kids.

Everything was amazing from the comfortable beds, the buffet breakfast was a plus close to ALL theme parks highly recommend

Great stay!

Clean and comfortable! If we have any issue at all, the staff addresses it promptly.

Clean and comfortable

Really great value. Super nice staff! Beautiful property. Buffet was good. We're already planning on staying here again next year.

Great stay!

I liked the rooms setup spacious and enjoyed breakfast very nice!

Check in and check process stemless, breakfast was perfect!

Nice pool - loved walking to Disney springs. 2nd year staying here. Food portion sizes good.

The cleanliness of the property, the rooms are cleaned daily. Whet I didn’t like was an extra charge of $175 after I have paid for my 7days stay and upon checking in I was told a service fee of $175 for the 7days I’m staying which I wasn’t informed about when I booked my stay.

It was stunning and pristine. Very well managed, maintained and extremely clean. Awesome amenities and restaurants. Staff was friendly and helpful. My wife and I loved it and we’re so glad we chose to stay here for our 25th anniversary.