โThis is an exceptional hotel. The rooms are clean. The service is impeccable, and the products!! The signature scent is to die for. It is now a part of my life. I had to buy a candle on the way out and have already visited the online store for body wash and lotion. Well done. There are a lot of choices in Chicago, but this is now my go to. Will definitely be back!โ
โBe prepared to be treated like you are the most important guest at the hotel. The staff here is incredibly professional, helpful and service oriented. Every single one. โ
โ I wished i had known about the microwave. And the refrigerator was full size! These are great features to know about. I appreciate the fact that they have parking but it was inconvenient to find out their lot was full and I'd have to use a parking garage ($$). That was unexpected and not fun finding out after hours of traveling. I liked the amenities even if it was a take and go breakfast selection. Free bottles of water and coffee were also niceties to appreciate. โ
โAmazing staff made a horrible night so much better her kindness. Hotel has amazing charm, its surrounded by a lively atmosphere. Next time im in the city i will be staying here.โ
"This is my third time staying at this hotel. Overall, itโs generally good, but the experience can vary depending on the floor or the date. On this stay, there were some party guests in the hallway, and it was quite loud."
