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"The quick check in and the friendliness of the staff"

"Great staff, good value room. Nice location by the river "

"Lovely family room. Very clean "

"Reception staff were friendly and super helpful particularly Charlotte"

"Very helpful and friendly staff who were exceptional throughout our stay. Special thanks to all the restaurant staff and particularly Jodi who made our Valentines Dinner Experience Fantastic "

"Delightful hotel near university. Modern rooms and ok breakfast. Pool and spa decent though as smaller size can be busy. Staff were excellent, can’t complain about the service!"

"We only stayed for one night, but overall it was pleasant. The reception area smelled great and made a good first impression, and the staff were genuinely helpful and friendly. I asked for a high-floor room at check-in and they accommodated the request, which I appreciated, although it was right next to the lifts and that wasn’t ideal. That said, I didn’t hear any noise. The room itself was clean and well kept, the bed was comfortable, and the shower was nice and warm with decent water pressure. All in all, a solid stay that did what it needed to do."

"Easy check in. Room clean and well presented! "

"Friendly staff. Nice comfy and clean room. Great food at the bar. Good facilities. "