Hangzhou, Zhejiang hotel rooms at the Shama

"Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel. "

"Yuki in the front desk excellent service, the restaurant shout out to Bill and the live kitchen chef and morning front desk who us regarding our questions amazing customer service ms Sinz thank you "

"The room doesn’t have central air on. I ask the stuff he told me it’s not the time to turn central AC yet because not hot enough. I think the building is too old . Just central AC It’s very humid in the room. The floor carpet is looking very dirty. "

"Courtese staff…"

"Convenient location with direct access to subway, restaurants and shopping. "

"The lake view was very nice ! Staff members were helpful and friendly. The breakfast buffet was one of the best I had ever had! "

"It was great."

"Most tranquil and beautiful property. Breakfast Boat Trip on Water Lake and Impression Show were amazing."

"The most beautiful and enjoyable stay. Hotel is just a year old, the amenities are beautiful. They offer daily cultural experiences like making scent tablets with a master incense maker. Beautiful pool as well although we would’ve enjoyed a warmer pool in early spring. Breakfast amazing, semi- à la carte with a buffet of fruit and pastries. Staff most accomodating as well. I’d really like to come back. The only less desirable thing was when I was loading the car on departure, a staff member came after me for payment of a stock standard canvas shoe bag that I had taken from the room. Those weren’t clearly signposted as for-sale items are usually available to us for taking so it somehow made the experience slightly weird for me especially for the price that we paid. "