We booked to stay at Sivana Garden Pool Villas and were given a 4 bed villa at Sivana Hideaway. The oven did not work on the first night. Two bedrooms had to share a bathroom. Any communication in English was met with a terminated call. No attempt to say, cannot speak English.
Colin
2021년 4월에 2박 숙박함
10/10 - 훌륭해요
Jessica
2020년 2월 14일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vackert belägen villa
Huset var i okej skick. Väldigt mycket flugor inne. Ena badrummet var så fullt av flugor och en hemsk lukt av avlopp som gjorde att vi inte använde det alls. Men det fanns två toaletter så vi använde inte den alls. Övriga rum var okej. Poolen var toppen. Klubbhuset är fantastiskt. Den stora poolen för alla är i fint skick. Maten är jättegod från klubbhuset. Området ligger avskillt från mycket annat, det är tyst och lugnt. Området är välskött och fint. För en lugn semester så är detta ett perfekt ställe.
Jessica
2020년 2월에 6박 숙박함
답변 제공: Reservation 님, 2020년 2월 18일
Thank you for your feedback. It is very useful for our development.
We would like to apologize and sorry for your inconvenience. Your comment is matter for us, we will try our best to make it better. Thank you very much for your feed back
the moment i stepped in, i felt happy & surprised to see how big is the villa. superb for family. if you drive yourself, it's a perfect choice. only one thing i would like to mention: water flow from shoer is slow. Me & My family we have enjoyed a lot.
Sharif
2019년 1월에 1박 숙박함
답변 제공: Reservation Team 님, 2019년 2월 21일
Your comment is matter for us. We are very appreciate to hear and improve our service to be better and better.
Looking forward to welcome you again
10/10 - 훌륭해요
Keung
2019년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
物超所值
舒適,寧靜,乾淨,設施齊全,環境優美,職員熱心,自駕遊的好地方。
Keung
2019년 1월에 3박 숙박함
답변 제공: Reservation Team 님, 2019년 1월 21일
Thank you very much. We are very appricaite ypur feed back. Looking forward to welcome you again at Sivana Garden Pool Villas.
Best Regards,
Thank you very much for your comment.
We will keep your comment to improves our services.
Looking forward to welcome you again
Best regards,
8/10 - 좋아요
실제 이용하신 고객
2019년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2018년 12월에 5박 숙박함
답변 제공: Reservation Team 님, 2019년 1월 9일
Thank you very much for your rating.
Looking forward to welcome you again at Sivana Gardens Pool Villas.
Best Regards,
10/10 - 훌륭해요
실제 이용하신 고객
2018년 12월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2018년 12월에 1박 숙박함
답변 제공: Reservation Team 님, 2018년 12월 26일
Thanks for your comment us.
Looking forward to welcome you again.
Best regards,
8/10 - 좋아요
실제 이용하신 고객
연인과의 여행
2018년 12월 18일
좋아요: 편의 시설/서비스
Place is quiet and big. Good for family travelling together.
But overall room is pretty old, and WiFi doesn't work. One of the shower only have brown water coming out. Doesn't have 24 hours reception, so if you are checking in late or early, you have to make prior arrangement.
A big and nice club hosue in the middle.
실제 이용하신 고객
2018년 12월에 1박 숙박함
답변 제공: Reservation Team 님, 2018년 12월 26일
Thank you for your comment, it is matter for us.
We will improve and develop in everythings that you mentioned.
Looking forward to welcome you again.
Best regards,
Dear our valued guest,
Greeting from Sivana Gardens Pool Villas.
We are very appreciated that you are happy to stay with us.
Thank you very much for your kind feed back.
We are looking forward to welcome you agian.
Best regards,
Reservation Team
10/10 - 훌륭해요
Kwok Lun
2018년 8월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice house and swimming pool condition as seen in the photos.
Kwok Lun
2018년 7월에 4박 숙박함
답변 제공: Reservation team 님, 2018년 8월 2일
Thank you very much for your positive comment. Your comment is matter for us. We will keeping our standard to satisfy our valued guest.
Looking forward to welcome you again.
Best Regards,
Reservation Team
6/10 - 괜찮아요
Elisa 님, Belgium
2018년 7월 22일
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Te ver van Hua Hin
Mooie villa, met toch wat probleempjes... niet proper gekuist, ver van Hua Hin gelegen... Praten en begrijpen enkel Thais, communicatie dus een probleem. Taxi’s komen niet tot aan het hotel, tenzij deze die het hotel bellen, heeeel duur! De eetbaarst zijn veel dingen niet beschikbaar.
Elisa
2018년 7월에 4박 숙박함
답변 제공: Reservation team 님, 2018년 8월 2일
First of all, we have to say apologize for your inconvenience and we would like to say thank you for your comment. Your comment is matter for us. We will get your comment to approve our service and try our best to be better.
Best Regards,
No ironing board or iron available, though it mentions in the room description. Customer service was helpful thought. A little far from the city centre, but a great hideaway if you want piece and quiet.
Alles was mooi en proper de zwembad was maakte het heel gezellig. De tv was minder, het was moeilijk om het aan te zetten ( als je nie weet hoe dat in elkaar zit) het was ook een beetje ver vanalles.
Phatsara
2018년 2월에 2박 숙박함
8/10 - 좋아요
Yeung 님, Hong Kong
2018년 2월 7일
좋아요: 직원 및 서비스, 객실의 편안함
Nice villa with good size private pool
Reservation are very responsive to our request. Staff are courteous and friendly.
Thank you for choosing Sivana Villas as your second home. We wish you all the best and happy holiday.
8/10 - 좋아요
WAI KING
2017년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
對自駕來說是很方便
WAI KING
2017년 8월에 3박 숙박함
8/10 - 좋아요
h 님, hong kong
2017년 8월 31일
좋아요: 청결 상태
별로예요: 직원 및 서비스
Stayed 5 days with 3 bedrooms pool villa. But disappointed that was only 1 bedroom has bathroom to come with, other two rooms we needed to share one bathroom which is inconvenience and long time queuing
h
2017년 8월에 4박 숙박함
8/10 - 좋아요
Ronica 님, HK
2017년 8월 2일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
不錯的POOL VILLA
孩子都玩得很開心~ 從早到晚都可以游泳~ 環境寧靜~
我們能享受到在泳池旁邊BBQ, 可以自己煮早餐, 一家人都很開心~
員工都很幫忙, 為我們打點BBQ的事.
有美中不足之處是, 始終是住所而不是酒店, CLUB HOUSE 員工沒24小時當值, 我們本想早上7時CHECK OUT 早點回BANGKOK 但沒人值班, 要等1小時到8時....
另外, 這處山中, 地點必須要有車出入, 距離TOWN都有一段距離, 我們有租車, 所以出入沒問題都很自由.
Ronica
2017년 7월에 3박 숙박함
10/10 - 훌륭해요
MEI YU
2017년 6월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
好正好大 渡假好地方
非常好 服務好 超大
八個人去 舒服
Room service是24小時可打
想call taxi可以打room service hotline
約左的士伯伯之後 就唔洗靠room service hotline call taxi 直接約伯伯 超好人 平100泰銖