Kailua-Kona, Hawaii hotel rooms at the Castle

"The staff (Kai and Sally) were great in dealing with a hiccup. Did a great job in fixing. The resort is in great condition and in the right place to get to every where."

"Clean room."

"The elevators were both broken and the stairwell reminded me of LAX. We got up to our hall which was like a prison hall with a coat of paint. The room was the size of a closet with a view of a telephone pole with a big transformer mounted on it. While some modern touches made the room look nice online, it smelled like mildew and wet dog. When we went to the front desk, we were told there was no manager to help us and dismissed. DO NOT STAY HERE!"

"The elevator on our side was out of order. To find the office was confusing upon arrival. It was not explained anywhere that the condos are owned by a third party and Raintree is just a leasing Co. They even want you to remove all garbage from the unit, but there was no dumpster to be found. The view was nice yet the sofa was horrible and the refrigerator was rusted."

"Beautiful resort, incredible location, gorgeous grounds, comfortable room, friendly staff, pretty much the whole package! I cannot recommend the Royal Kona Resort enough. Thank you for everything! Definitely try their restaurant and mai tai bar as well. My partner and I loved it there! "

"Gorgeous property with lovely staff"

"The Big Island retreat offered comfortable accommodations with a well-equipped kitchenette. Self check-in was easy, and the managers were responsive and easy to reach by text. Parking was tight but manageable. The location was convenient, within walking distance of Kahaluʻu Beach Park."

"Did not have a “to go” breakfast available and we had to check out well before breakfast hours to catch a flight. "

"Good"