โThe accommodation was a little far from Kingston Downtown,
It was great in every way.
Breakfast was really delicious.
The accommodation was clean and tidy.
It was good to park in front of and behind the hotel.
It was easy to find a hotel.
The hotel staff were friendly.
However, if there's anything to be desired, it would be nice if the hotel had slippers.
There's a little noise between floors. The sound of walking upstairs is pounding.โ
โThe hotel had a pool, which seemed to attract many large family groups. The noise from families playing in the hallways was extremely irritating. The bathroom in the room only had a shower booth, but the floors and walls felt rough with what appeared to be other people's dead skin. It made me question whether the place was cleaned at allโtruly the worst. The toilet handle seemed broken and barely functional, which was very disappointing.
Inside the room, electrical wires were untidily hanging...
โThis hotel was very nice and clean. It has a gothic vibe which we loved! So different from the Hilton and Holiday Inn hotels!
We were on the top floor and it was very quiet. I did not see an elevator so if you have mobility issues this needs to be considered and inquired with the staff in advance. It was located some 500m from downtown so it was a nice walk without being disruptive and far enough to not hear the noise at night. There is no on site parking but a reserved parking 2 blocks down,...
โFirst great impression was a staff member upon check in, not sure his name but he was great.
Second was how clean and updated everything was from the lobby, breakfast area and especially the room, it was perfect. Very clean, spacious and comfortable. They are doing renovations on the outside but there was no noise and had no affect on our stay. Very convenient as well. Highly recommend. โ
โIt was great being on the first floor as we had 2 service dogs with us. The staff was understanding about having our dogs. The breakfast was good and the rooms are nice and cleanโ
"The hotel had a pool, which seemed to attract many large family groups. The noise from families playing in the hallways was extremely irritating. The bathroom in the room only had a shower booth, but the floors and walls felt rough with what appeared to be other people's dead skin. It made me question whether the place was cleaned at allโtruly the worst. The toilet handle seemed broken and barely functional, which was very disappointing.
Inside the room, electrical wires were untidily hanging from the wall, creating a messy and unsafe appearance. The coffee machine was dirty, and the supposedly new disposable cups had coffee stains on them, which was shocking. It seemed clear that the cleaning standards were extremely poor. On top of that, the room was poorly soundproofed, and I could hear conversations from both the hallway and the neighboring rooms, leaving me unable to escape the noise.
"
