“We had a bit of confusion with our reservation that we made through expedia but the hotel management helped us to make it right. After that the room they put us in had a plugged pipe in the sink, which was giving off a horrible odor. I reported it to the manager and they offered to move us - which we did NOT want. Then they had maintenance come the very next day (earliest possible) to correct the problem. Staff was very friendly and good to work with. The maintenance man called me personally...
“We had a bit of confusion with our reservation that we made through expedia but the hotel management helped us to make it right. After that the room they put us in had a plugged pipe in the sink, which was giving off a horrible odor. I reported it to the manager and they offered to move us - which we did NOT want. Then they had maintenance come the very next day (earliest possible) to correct the problem. Staff was very friendly and good to work with. The maintenance man called me personally...
kellie