클리블랜드 웨스트필드 그렛 노던 몰 근처 호텔 & 숙소 추천

“Clean and very comfortable ! Very kind service ! Thanks.”

“The curtains that block light do not close completely. Our room had a parking lot light that shined directly in onto the bed where we were supposed to sleep. You really need to look at this. I didn’t sleep because of light that could have easily been blocked by a curtain. I would not book this property again because it was miserable to have light shining in my eyes in bed.”

“1 hour wait to check in. Then when we go to check in they didn't have a room for us. We had to get ready for our event that evening in the hotel lobby bathroom. Next day we asked for a refund and they said we had to contact Expedia who booked through but that was next to impossible. The hotel was supposed to contact Expedia and issue refund. We got nothing accomplished but inconvenience with this hotel start to finish! We will never stay there again.”

“Very good ”

“Good pool”

“괜찮아요.”

“Very good”

“Staff disengaged, poorly run thru and thru”

“Close to airport. Convenient to stay one night.”

“Hotel is dated but not bad. Staff was nice friendly lady at the front counter. Weird smell in the lobby but not too bad. Took the elevator to the second floor where our room was and when the doors opened I was taken back by the suffocating smell of cigarettes and fried chicken. If we stayed two nights I probably would have picked up a can of febreeze and left it for them. Our room wasn’t bad, the couch was taped together and there was still a stale chicken/cigarette smell but it was manageable....

“The place was very dirty worst place a have ever stayed in bad bad bad place needs to be bulldozed!!!”

“Staff can be so rude ”

“Very good”

“Our stay was terrible. We were on the second floor and there mice in the room!!! Just awful!!”

“The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible. Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility. Seriously.”

“Th you g lady working the desk was wonderful. But the first room I was given was … the worst thing I could imagine. The door lock was busted off, the smoke detector was detached and resting on the table with wires protruding from the walls. The bed sheets were covered in various bugs and hairs. There were lines of dust imprinted on the sheets, in the pattern of the mattress topper. I went to please ask for a refund and I would just keep driving down the road. She offered me a different room,...