2 개의 레스토랑, 아침 식사, 점심 식사, 저녁 식사 제공(미국 요리)
예약 가능 여부 확인

더 베벌리 힐스 호텔 여행 후기

5 out of 5
더 베벌리 힐스 호텔
9641 Sunset Blvd, Beverly Hills, CA

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 708개 이용 후기 중 630개" "
평점 8 - 좋아요. 708개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 708개 이용 후기 중 21개" "
평점 4 - 별로예요. 708개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 708개 이용 후기 중 5개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

JUNG IM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
처음 들어갈때부터 방을 프리 업그레이드 시켜줘서 기분이 좋았네요ㅎ 입구부터 빨간 카펫으로 되있어 아주 고급진 느낌이 들었어요. 물도 하루에 두번씩 4개나 주고 수건도 넉넉하니 부족한 느낌은 전혀 없었어요. 직원들도 다들 친철하고 잘 도와줬어요. 확실히 비싼 호텔이라 다른 곳보다 훨씬 고급진 느낌이 드네요~
2019년 3월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 훌륭한 호텔
겉은 오래된 클래식한 분위기였으나 숙박시설은 특히 방갈로는 숲속에 쌓여 있는 듯한 매우 훌륭한 분위기였습니다. 방도 업그레이드 해주었고 친절하며 모든 서비스도 완벽했습니다. 특히 호텔에서 비버리힐즈까지 무료 승용차 발레서비스도 좋았습니다.

10/10 - 훌륭해요

Hilary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very helpful and courteous. The rooms are very spacious. If you can afford to stay, go for it.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can feel the rich history of the property walking through the hotel. BUT…the up keep of the hotel doesn’t impede on the history of the place. The Beverly Hills hotel has modern amenities but still honors its history.
2024년 5월에 2박 숙박함
답변 제공: Steven 님, 2024년 5월 16일
Thank you for your kind review. I am delighted you enjoyed your stay and look forward to welcoming you back soon!

10/10 - 훌륭해요

Ethel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel deserves the 5 stars!
2024년 4월에 2박 숙박함
답변 제공: Steven 님, 2024년 4월 29일
Thank you for your very kind review! I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 - 훌륭해요

Marats

2024년 4월에 2박 숙박함
답변 제공: Steven 님, 2024년 5월 16일
Thank you for your kind review. I am delighted you enjoyed your stay and look forward to welcoming you back soon!

10/10 - 훌륭해요

laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Steven 님, 2024년 4월 29일
Thank you for your very kind review! I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would love a sauna and sadly we came for the pool and it rained. Super bummed. The staff was amazing. Chris, Fizal, sunny and everyone was truly amazing
2024년 3월에 1박 숙박함
답변 제공: Steven 님, 2024년 3월 4일
Thank you for your very kind review! I am delighted to hear that you enjoyed your stay and I look forward to seeing you again in the near future.

10/10 - 훌륭해요

Timothy

2024년 2월에 2박 숙박함
답변 제공: Steven 님, 2024년 2월 21일
Thank you very much for your kind review! I am delighted you enjoyed your stay and hope to see you again in the near future.Best regards,

2/10 - 너무 별로예요

Mehraban

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
So I live in the neighborhood and my electric went away due to rain so I went to the hotel and got a room. Elevator to my room was not working so from third to fourth floor we walked the stairs. We moved there because I have a breathing machine and electricity went off many times so I could sleep at all. To make matters worst while I was walking from bed to bathroom my feet got all wet as they had major leak from patio to inside the room. Nothing went right NOTHING
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jere

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Steven 님, 2024년 2월 4일
Thank you for taking the time to fill out the survey.Best regards,

10/10 - 훌륭해요

Demetrus

2023년 12월에 4박 숙박함
답변 제공: Steven 님, 2024년 2월 4일
Thank you for taking the time to fill pout the survey. I am delighted you enjoyed your stay and look forward to seeing you again in the near future!Best regards,

10/10 - 훌륭해요

Nina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent, they went above and beyond to make our stay just memorable in everyway!
2023년 12월에 1박 숙박함
답변 제공: Steven 님, 2023년 12월 31일
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to welcoming you back in the very near future.Best regards,

10/10 - 훌륭해요

ping

2023년 12월에 1박 숙박함
답변 제공: Steven 님, 2023년 12월 25일
Thank you for your very kind review. I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 - 훌륭해요

Trinity

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing resort. Very affordable. Felt like home
2023년 12월에 1박 숙박함
답변 제공: Steven 님, 2023년 12월 23일
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Carlos

2023년 12월에 1박 숙박함
답변 제공: Steven 님, 2023년 12월 23일
Thank you for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Amal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An absolutely beautiful experience! The Christmas decorations is so festive and magical. The room spacious and beautiful. The food and drinks are perfection. And the staff went beyond and far to be hospitable and professional. Love it. Would definitely go back. You have to try the soufflé at the Polo Bar
2023년 12월에 1박 숙박함
답변 제공: Steven 님, 2023년 12월 23일
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Sasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was absolutely amazing made our honeymoon a dream!!!
2023년 10월에 1박 숙박함
답변 제공: Steven 님, 2023년 10월 19일
Dear Sasha,Thank you for taking the time to fill out this survey. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very classy hotel
2023년 10월에 1박 숙박함
답변 제공: Steven 님, 2023년 10월 19일
Dear Thomas,Thank you for taking the time to fill out the survey. I am delighted that you enjoyed your visit and I look forward to seeing you again in the near future.Best regards,

10/10 - 훌륭해요

Garry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay at the Beverly Hills Hotel
Amazing hotel and service. Highly recommend
2023년 10월에 1박 숙박함
답변 제공: Steven 님, 2023년 10월 5일
Dear Garry,Thank you for your nice review! I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.Best regards

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Steven 님, 2023년 10월 19일
Thank you very much for taking time to fill out this survey. I hope you enjoyed your visit and will return in the near future!Best regards,

8/10 - 좋아요

napabha

2023년 9월에 1박 숙박함
답변 제공: Steven 님, 2023년 10월 5일
Thank you for your kind review but it looks like we could have done better. If there is anything we could have done differently to make your stay more enjoyable, I'd love to hear it.Best regards,

10/10 - 훌륭해요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Steven 님, 2023년 9월 26일
Thank you very much for your kind review! I am delighted you enjoyed your visit and hope to see you again in the very near future.

10/10 - 훌륭해요

Martin Heinz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another wonderful stay at a hotel so full of history. The staff was attentive, prompt and friendly. The room was clean and quiet, with an amazingly comfortable bed. Thank you to everyone at the Beverly Hills Hotel!!!
2023년 9월에 4박 숙박함
답변 제공: Steven 님, 2023년 9월 20일
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 - 훌륭해요

Mary 님, Carmel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We LOVE LOVE LOVE The Beverly Hills Hotel!! The employees went above and beyond to make our stay wonderful!! Everyone there is so tremendously kind and helpful, it keeps us coming back!! Chloe from guest relations is AMAZING!! She took such great care of us and she was so sweet to our 7 year old son!! He loved visiting with her!! She also gave our son the cutest Oscar for completing his scavenger hunt in addition she presented our son’s stuffed animal “Stich” an Oscar as well which made our son over the moon excited!! The pool staff are also incredible!! Blanca is so helpful and kind and it’s amazing that she remembers us each year when we arrive!! She is awesome!! We frequently stay at five star hotels and the Beverly Hill Hotel sets the standard!! Also, the Valet Team is incredible!! Watching them work is like watching a symphony!! We can’t wait to return!!
2023년 8월에 2박 숙박함
답변 제공: Steven 님, 2023년 9월 10일
Dear Mary,Thank you so much for your very kind words! We are delighted you enjoyed your stay with us and look forward to seeing you again in the very near future.

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best of everything
2023년 8월에 3박 숙박함
답변 제공: Steven 님, 2023년 9월 10일
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 - 훌륭해요

Gregory

2023년 8월에 2박 숙박함
답변 제공: Steven 님, 2023년 9월 20일
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 - 훌륭해요

Ana

2023년 8월에 1박 숙박함
답변 제공: Steven 님, 2023년 9월 20일
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Steven 님, 2023년 8월 14일
Dear Jean,I am delighted that you enjoyed your stay with us and I look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely fabulous!
2023년 8월에 2박 숙박함
답변 제공: Steven 님, 2023년 8월 13일
Dear Jennifer,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 - 훌륭해요

Jake

2023년 8월에 1박 숙박함
답변 제공: Steven 님, 2023년 9월 10일
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 - 훌륭해요

Courtney

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing! Great staff. Excellent Hotel
2023년 7월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 30일
Thank you for your very kind words! I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service and special attention
2023년 7월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 27일
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future.

10/10 - 훌륭해요

James

2023년 7월에 1박 숙박함
답변 제공: Steven 님, 2023년 8월 13일
Dear James,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 - 훌륭해요

Viren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic property. We own and operate hotels so we value the intrinsic value of hotels. The only downside I would say is the folks working at the Dior boutique that is seasonal for the hotel are very rude and put a damper on our mood but overall the hotel is phenomenal.
2023년 7월에 3박 숙박함
답변 제공: Steven 님, 2023년 7월 27일
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future. I apologize for attitude of the Dior salespeople. I have already spoken to their manager!

10/10 - 훌륭해요

Eloy 님, Garden City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Steven 님, 2023년 7월 28일
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best hotels on the planet!
2023년 7월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 28일
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

8/10 - 좋아요

MAMDOUH

2023년 6월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 28일
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 - 훌륭해요

Paulette 님, Chicago

2023년 6월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 28일
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

4/10 - 별로예요

실제 이용하신 고객

2023년 6월에 1박 숙박함
답변 제공: Steven Boggs 님, 2023년 6월 5일
It looks as if you didn't enjoy your stay. Please let me know what we could have done better so that we can ensure a better stay next time.Sincerely

10/10 - 훌륭해요

Stewart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pink Palace Staycation
Incredible staycation! From two-weeks prior to our stay, through our last interaction with the bellman, we received first-class service. The facilities and staff are top-notch. Great food as well! Thanks Pink Palace for a great stay!
2023년 5월에 1박 숙박함
답변 제공: Steven 님, 2023년 5월 15일
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to seeing you in the very near future. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Girls weekend Spring 2023
Fabulous in every way, especially service, with two exceptions 1) Elevators were not working well which caused delays 2) Lighting in the bathroom is terrible for doing makeup. We had to go sit in the chair by the window to be able to properly see. The lighted makeup mirror is not good enough, and using the big mirror is impossible.
2023년 4월에 3박 숙박함
답변 제공: Steven 님, 2023년 5월 2일
Thank you for your very kind words! I apologize for the elevator issue! We have the company coming out as we speak.I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow, what an iconic hotel with superb service. The check in was smooth, we were walked to our room and had a balcony room overlooking the front so it wasn't quiet due to the busy road. Everywhere is perfectly maintained and super clean. The room was spacious with a very comfortable bed and top quality linen. The one thing we would have liked in the room is a coffee machine but that wasn't a major deal. The pool area is beautiful. When you arrive they set the sunbed up with towels and offer sunscreen. There is waiter service poolside, lovely cocktails. We found it very quiet around the pool and in the lobby - it lacked atmosphere I guess. Being one of the top hotels in the world it seemed very discreet and private. We are neither rich or famous, this was a one off for a 50th birthday, but we received the same service. If you aren't used to this type of service, its a bit strange. People around the pool called one of the attendants to put the parosol up or move it to give them more shade whereas we'd just get up and do it ourselves - how the other half live I guess! We ate at the Polo Lounge, food was amazing. It was very noisy in the indoor restaurant - everyone seemed to be competing to be the loudest - so we opted for an outdoor booth and it was very special. The cafe was great for breakfast, again a booth and top quality food and service in beautiful surroundings. Lastly the coffee shop, nice coffee/food options but its very small and dark in there
2023년 4월에 2박 숙박함
답변 제공: Steven 님, 2023년 4월 28일
Thank you so much for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Guo Hai

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a beautiful place
답변 제공: Steven 님, 2023년 4월 23일
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 - 훌륭해요

Marc 님, New York

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best service and hotel in the USA, love this place
2023년 4월에 3박 숙박함
답변 제공: Steven 님, 2023년 4월 23일
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole experience was great. Staff goes above and beyond to make you feel comfortable and welcome.
2023년 3월에 4박 숙박함
답변 제공: Steven 님, 2023년 4월 23일
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 - 훌륭해요

Julie 님, Chapel Hill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a pleasure to stay here
2023년 3월에 4박 숙박함
답변 제공: Steven 님, 2023년 3월 19일
Thank you for your kind words. I am delighted you enjoyed your stay.

10/10 - 훌륭해요

Makai

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Steven 님, 2023년 3월 19일
Thank you very much! I am delighted you enjoyed your stay.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place. Will be back for sure
2022년 10월에 1박 숙박함
답변 제공: Steven 님, 2022년 10월 30일
Thank you for your very kind words! I am delighted you enjoyed your visit and hope to see you again in the near future.Best regards,

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant stay, but.........
We had an exceptional stay. The hotel is definately a statement and you feel like you are part of a by gone era staying there. My only criticism would be the lack of response to emails and special requests. I phoned and sent emails with specific details and requests and none of these were answered. Not sure where the communication is breaking down. Would have like a kettle with tea and coffee making facilities in the room. Its a bit of an inconvenience to have to call room service for a simple cup of tea. Otherwise our stay was amazing and I would stay here again.
2022년 10월에 1박 숙박함
답변 제공: Steven 님, 2022년 10월 19일
Dear Mr. Coulson. Thank you for your very kind words! I have made a note in your guest profile to always be sure to place a coffee maker and a tea set up prior to arrival. Thank you for staying with us and I look forward to welcoming you back in the near future