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Reviews of Britannia Sachas Hotel

3 out of 5
Britannia Sachas Hotel
Tib Street, Back Piccadilly, Manchester, England

Reviews

6.2
Rating 10 - Excellent. 271 out of 1256 reviews" "
Rating 8 - Good. 265 out of 1256 reviews" "
Rating 6 - Okay. 239 out of 1256 reviews" "
Rating 4 - Poor. 187 out of 1256 reviews" "
Rating 2 - Terrible. 294 out of 1256 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

JAMES

Liked: Cleanliness
Disliked: Property conditions & facilities
Short stroll from Market St Tram Stop
Stayed 1 night in May 2024

6/10 Okay

Eric

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

LOUISE

Liked: Cleanliness, staff & service, amenities
Would have preferred a main light to the room rather than lamps as the room had no windows. But for the price and location it was pretty good
Stayed 1 night in May 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Tim

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel last night. The room had no windows and was hot and stiffling. No air conditioning just a tiny table fan. Decor was old and tired.bathroom dirty. Breakfast was appalling with the cheapest of ingredients.the coffee was like used wasing up water and didnt taste much better. Definately not worth the money and will never stay there again.
Stayed 1 night in May 2024

6/10 Okay

Ashish

Disliked: Staff & service, property conditions & facilities
Homeless everywhere in this area
Stayed 1 night in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Plug sockets didnt worK. Lights didnt work. Basin blocked. No internet. Also my mobile was stolen. A joke of a hotel. AVOID!!!! Staff crap.
Stayed 2 nights in May 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Ciara

Disliked: Staff & service
Stayed 2 nights in May 2024

4/10 Poor

David

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tired. Windowless rooms are hit and horrible. Check in took ages as they couldn’t find the booking. Just a run down old hotel
Stayed 1 night in May 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is clean, tidy and the staff are very helpful. The room was very clean, unfortunately I booked a room with no window and it was extremely warm in there, the air conditioning was really weak, they did provide a table top fan which didn't work. I reported this at once but it took nearly 3 hours to aquire another one, but it didn't make much of a difference to the heat, so quite an uncomfortable night was had. The breakfast was very nice.
Stayed 1 night in May 2024

2/10 Terrible

Bamidele

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is in good location, i got value for my money interms of convinience and cleaniness, but the reception staff, which should be the initial contact are terrible, with an exception of one of them, they behaved like Dons, ready to bully a guest with cancellation. Zero British customer service value. A guest that has travelled over hundreds of mile that need a comfortable place to rest, finds himself in the hands of capoons, who have zero tolerant to customer complaints. very bad customer relations, but apart from that, every other things are good. But less i forget, there was one of their security man, who is down to the earth, highly trained, and knows his job, he was able to mediate and avoid escallation. kudos to him.
Stayed 2 nights in May 2024

6/10 Okay

Frances

Liked: Cleanliness, staff & service
Inside the room & hotel the temperature was very hot & the room was stuffy. I did have a window but this didn’t make a difference. The weather in context was rainy & cold. For safety inside the hotel it was good as a solo female traveller. Security on the door late at night.
Stayed 1 night in May 2024

4/10 Poor

Freya

Disliked: Cleanliness, staff & service
Selected a room with no window and there was no working air con. The hotel provided one fan however the room was ridiculously hot. Went to reception to ask for upgrade but was unavailable. Room stated that a safe would be provided but there was no safe.
Stayed 2 nights in May 2024

10/10 Excellent

keith

Disliked: Property conditions & facilities
Shower not working for the second time,not a great response from the staff when the problem was highlighted
Stayed 1 night in May 2024

6/10 Okay

Leah

Traveled with partner
Liked: Cleanliness
Air conditioning didn't work
Stayed 1 night in May 2024

2/10 Terrible

Chantelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roof was cut open with plastic covering and birds onit
Stayed 1 night in May 2024

6/10 Okay

Mollie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Ben

Not very good sorry
Stayed 1 night in Apr 2024

2/10 Terrible

Elisavet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Borderline unsafe. lights did not work inside the room, and the room was not cleaned prior to arrival.
Stayed 1 night in Apr 2024

10/10 Excellent

Jj

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s near everything
Stayed 6 nights in Apr 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking but given an above average room for the price.very pleasantly surprised Will certainly stay here again if in the area
Stayed 1 night in Apr 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel has building works, bit of a mess but can't fault hotel. Stayed in executive double room, very clean, bathroom looks brand new. Comfy beds and pillows, best nights sleep in a long time.
Stayed 1 night in Apr 2024

10/10 Excellent

akim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT SERVICE
Stayed 1 night in Apr 2024

6/10 Okay

Louis

Disliked: Property conditions & facilities
Lack of lights in room and uncomfortable bed
Stayed 1 night in Apr 2024

6/10 Okay

Tilon

Traveled with group
Disliked: Amenities
Spacious rooms and always on point hot water. Clean and comfortable beds. Hotel and rooms are noticeably dated. Nil complimentary wifi in rooms. Everytime elevated stopped on 3rd floor it made a loud bang which echoed through room.
Stayed 6 nights in Apr 2024

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked double room with window got 3 single beds and skylight was ok
Stayed 1 night in Apr 2024

2/10 Terrible

Trevor

Traveled with partner
Disliked: Amenities, property conditions & facilities
Unable to sleep due to rain and hail banging off skylight in room a the loud sound of pipes constantly thru the night !!!!
Stayed 1 night in Apr 2024

4/10 Poor

Chloe

Traveled with partner
Disliked: Amenities, property conditions & facilities
Chose the hotel specifically as it had a pool. Told only when asking where to find the pool that it shut 4 years ago. For £200 for 1 night I'd have expected more. It wasnt awful just lacked the things it advertised. Also unbearably warm but our room had a window at least
Stayed 1 night in Apr 2024

6/10 Okay

Akuila

Traveled with family
Travelling with just one of my son and my wife after a long travel, the staff at the reception wanted proof of IDs which I think was non sense; I’ve been to a lot of Hotels- they don’t need to check Tom, Dick and Harry’s ID apart from the person whose name the booking is under. Just add to much stress and waiting unnecessarily after a long travel in a rainy night!
Stayed 1 night in Apr 2024

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service
Stayed for one night and after reading some reviews I was panicking however I did not need too! The staff were lovely and helpful . The room was clean and comfy . Yes the furniture is dated however for the price it was more than worth it ! The only thing I could say is the heating was on full so it was boiling in the room ! I just put the fan on . Overall a cheap good night in Manchester 😊
Stayed 1 night in Apr 2024

8/10 Good

Missy

Traveled with partner
Liked: Cleanliness, amenities
The room did not have a window which was made clear on the booking, however it was really warm. The fan helped. the location was great and the hotel security was safe. There is parking over the road but was not made clear on the entry of the parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mandy

Stayed 1 night in Mar 2024

4/10 Poor

Russell

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It is what it is, if it was not for the checking guys and girls I’d of give it an extra star, would not stay again, oh and the hotel is haunted!
Stayed 1 night in Mar 2024

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Air con didn't work, room was like a sauna. No window, tiny double bed, no main light in room (lamps only) loud and just generally outdated

6/10 Okay

Lucy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The staff were really friendly and helpful for the most part, however, we had a defective heating issue in our room (with no windows) which made the room excessively hot the entire time we were there, we turned off the heating using the weird switch on the wall, but it made no difference. The heating was left on prior to our arrival to the room. We had a plug in fan, but it made no difference as it was circulating hot air. We asked reception for assistance as we were feeling extremely sick from the heat, they advised it would be sorted soon as the heating for the building was on, they refused a second plug in fan, it was not resolved. . We had no sleep that night at all; it was extremely hot and we had cold compresses on ourselves to stop us from being sick, it was horrible. The room had no air conditioning at all. I would not return to the property. It doesn't look like the photos posted on expedia at all. Very basic accommodation.
Stayed 1 night in Mar 2024

10/10 Excellent

Sola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike is fantastic & very helpful. I will highly recommend this place
Stayed 1 night in Mar 2024

6/10 Okay

Shannon

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Afrecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anvesh

Liked: Cleanliness

8/10 Good

Joyonna

Disliked: Cleanliness
Mainly convenient if you have to be close to/ in Piccadilly.
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Staff & service, amenities, property conditions & facilities
It was convenient. Staff were friendly. Very clean room and comfortable bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Manal

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Feb 2024

8/10 Good

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Mira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old
Stayed 2 nights in Feb 2024

6/10 Okay

Raphael

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good price but bad service. The environment is excellent though
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
Never going to stay at a Britannia hotel again
Long wait to check in due to lots of people not having photo id for everyone staying. Some of the reception staff were miserable and briskly when asked questions, room had flem and graphite on the walls. Just not very good at all and we would never stay at this brand of hotel ever again.
Stayed 1 night in Feb 2024