โA very small room. It's not upgraded at all. I woke up early in the morning of January 1st of the new year because of the loud sex noise in the neighboring room. There is dirt on the towel and gown. The Pierre Hotel did not offer a 20% discount on food and beverage.โ
โStaffs were very very kind. Room condition was okay. Little bit old but clean. Better than I expected. Laundry was free. Purified water is provided. Location was perfect and they kept luggage too. Everything was satisfactory.โ
โAt first, the room was prepared for someone else, room service drink did not come as ordered, the cafe had terrible wait on the food(both breakfast and lunch), and no apologies from the staff. The individual components are good but the service connection needs major improvements.โ
โMy 3rd stay at Chatwal was very satisfactory as before with very clean and comfortable room ans services. Lambs club was a bonus with nice meals! โ
โThe best hotel ever for a short business trip! The room was spacious, and the location was perfect. It is within the walking distance from the Rockfeller Center, SUMMIT One Vanderbilt, and Times Square. The staffs, especially Michael, were friendly. I am willing to revisit here again.โ
"I like the hotel a lot! The room is a bit small, but the facilities are luxurious and well-maintained. The hotel location is excellent, close to many famous places. I am willing to stay at this hotel next time! "
"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed.
Everything except that was wonderful."
