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"Location was prime! The staff take much pride in caring for the appearance of self and of the hotel. They are all welcoming. We felt safe and secure knowing that they have someone at the front door 24/7 The attention to detail throughout and attentiveness to all. I would definitely come back."

"Just perfect, we are already planning on going back "

"Very nice rooms. The staff were very helpful and the location was excellent."

"The Best. I always stay there. "

"I had a great experience at this hotel overall. The property itself was beautiful and very clean, and the staff were professional, welcoming, and incredibly helpful. Even though this was a last-minute booking and we arrived quite late—close to midnight—we were still greeted warmly and treated with genuine kindness. The amenities were excellent. We ordered room service, and the food was delicious and well-prepared. While it was too dark to fully enjoy the view, I could see a patio area that looked clean and well-maintained. The room was a good size, with plenty of outlets for charging devices, which was really convenient. The beds were firm yet comfortable, and I appreciated that the room included practical items like an iron and hairdryer. There was also colorful LED lighting that gave the room a fun, modern feel—though it could easily be turned off if you prefer a more relaxed atmosphere. One highlight was the airport shuttle service, which made catching an early morning flight feel safe and stress-free. The only downside was the shower design. It tended to flood, so we had to turn the water off occasionally to prevent overflow into the rest of the room. The glass door also became slippery and was difficult to handle since there were no grips, and there wasn’t a convenient place to hang or set towels nearby. Despite that issue, I would absolutely stay here again. The staff truly made the experience exceptional with their friendliness and professionalism—it felt like five"

"Nice room. Comfortable beds. Shower had plenty of hot water. Issue was shower always leaked and we had water on floor…lots. Tried adjusting curtain but couldn’t avoid. Sink slow to drain."

"I honestly didn’t know what to expect for my first time in Mexico City however this hotel changed my mind. The staff here was exceptional. The cleanliness of the hotel was perfect with great amenities and food. I have No complaints. I would Rebook this hotel again if I came back to visit "

"Our room was never cleaned in between our stay not sure if that was an option. Great location to walk to and from restaurants."

"Rooms are clean, staff is helpful and breakfast is fine."