Find hotels in New Castle, IN from ₩75,719

"Lisa was off the charts! Above the bar! Many people across the entire United States , of which I travel all the time , could take lessons from her on Customer Service and just being a very courteous and caring individual! When I come back through this way, I will stay at this Hotel because of Lisa! My first interacted with Lisa on the phone, confirming my reservation and that in itself was a truly incredible experience of a person who cares and was very efficient, professional, and courteous! How could you ask for more? Give this incredible lady a raise and recognition somehow someway! This is an individual who stays at hotels frequently throughout the week all across the United States in my travels. Lisa, my lady, well done! "

"Very clean and spacious! Loved the love seat and ottoman. Having a full kitchen was so nice. A great experience!"

"The staff was very courteous and helpful. We had traveled all day from Tennessee to attend a family members funeral. The staff allowed us into a room early to get ready for funeral! The lady working the buffet the next morning was wonderful also! "

"My trip to Muncie was unplanned. My aging parents were involved in an auto accident and were in the hospital. The staff was wonderful asking me how they were doing when I would come back. I brought my dad back first and he was welcomed back. The next day I was able to bring my mom back from the hospital. The gentleman at the desk saw me walk in with he and started clapping and said welcome home. I cannot say enough good things about the Hotel and the staff here."

"The room was more than comfortable, it was convenient near restaurants and other venues. This was a great getaway for the weekend. "

"Our stay was amazing. Paul helped us when we needed to move our room - and his customer service was excellent. The hotel was spotless and the staff was top-notch. We will return when come back to see our daughter at Ball State."

"Breakfast and parking were great. Guests next door were horrible, loud and apparently left a big enough mess that the whole staff knew about it. Not sure I would stay at another Tru. The staff was AMAZING. If it weren’t for them, I would be giving this experience a thumbs down."

"Parking is wide open "

"Very nice. The staff was very helpful too "