“I like that the hotel is near the airport and that they provide breakfast and an evening buffet meal. Good food. Great staff. Free airport shuttle and free parking for your car while you travel.”
“Worst room conditions. Stayed in two different rooms here, but in both, the lights were malfunctioning and wouldn't turn on, with more issues in the second room. The sink was clogged, the shower leaked, and there was no warm water. Towels were dirty, and the bathroom had a bad odor. Some front desk staff were very unfriendly, ruining the entire travel experience. No advantages except for being near the airport. Even worse, the airport shuttle has time restrictions. Typically, people staying near...
“Rooms are clean, comfortable, quiet and very close to the air port and that's the only reason we stay there. There is a trans, black man, at the front desk who is extremely rude. I've complained a lot about his behavior but whenever we go he/she is still there with his attitude. He also takes his kid to work and he's in the lobby and I think that's wrong”
“The question is more, "What didn't we like about staying at this property." It was extremely comfortable and typical of the Drury Inn & Suites name and reputation. The breakfast buffet was as always and now has becoming, excellent, excellent, excellent!!!
Starting from Josh checking us in on Saturday night and having assured us on the telephone beforehand that our room was actually ready at 10 AM and we could check in anytime thereafter, it was a terrific stay. It ended up with us not arriving...
“This hotel is located near to 35 highway and easy to access and little bit close to downtown of san antonio.
Rooms are good to stay but some facilities are old style.”
“Check in n out service was great the lady was super nice and helpful it was cleaned up great after we left to go out and easy to get to places from there”
“Quan at the front desk did an amazing job with helping me get checked in. He advised me on how to get the best price for my stay and has an outstanding personality. He’s very professional and made things as easy as possible. Room was clean the communication is stellar. I recommend this property it’s awesome. Gratitude to the staff for a wonderful transition. ”
