Northwest Houston, Houston hotel rooms at the Regency Hotels

"Rooms not as advertised with no help from staff to fix problems. Was told the main manager was going to reach out to help fix the problem and as of today 6 day after our stay no ones reach out and won't reture our calls. "

"No frills hotel, good for the money. "

"Our stay was great. Staff was friendly room was clean. Hotel is old and needs a lot of updating rooms. Need to be updated bathrooms need to be updated."

"Hotel needs some updating."

"Very nice rooms look bigger on pictures tho"

"Hotel was very clean... beds were comfortable and the staff was very attentive."

"The staff was extremely rude. The front staff seemed like they were bothered by our presence. Slammed down our ID and key to the room and did not once offer to give us information about check out amenities or breakfast. Will never stay again."

"Loved it"

"Rooms was dirty, microwave had food from previous stay. Restroom had pee which means they don’t clean it. We found a few roaches. Beds were uncomfortable. "