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“The staff were really accommodating and helpful. It was Ghanaian hospitality at its best! The hotel became a home away from home for me. ”

“Dirty dingy towels and bed sheets. Asked for clean ones and was told that is the color. I checked out early to another hotel. Highly inconvenient”

“Poor room condition, host not reliable and truthful”

“Overall, the check-in process was cumbersome, given that we had to go into the lobby, take an elevator down to the garage, go to another building, then up to the unit we booked. The check-in attendant was not forthcoming about their knowledge of the presence of cockroaches at Chateau Towers. There wasn't an iron readily available in the unit and we were in a hurry to make it to an evening obligation-- this caused a delay. This was a very inconvenient experience.”

“My booking got lost. Luckily they had a room left that they gave to me. However, there was no running water, the light in the bathroom and in the toilet did not work. The toilet had a quite strong smell. Possibly it hadn't been cleaned properly due to the problems with the light and the water. The staff was nice and tried to help as much as possible. The location right at the sea is great. ”

“Very nice place with a great rooftop restaurant ”

“Good hospitality from staff”

“The Paloma Hotel is a very good hotel. The staff is very friendly. Our room was very big and exactly the way we ordered it. Different from other hotels in Ghana all the amenities work like the air-conditioning and the hotel even has an elevator. The Paloma Hotel was the only hotel in Ghana we stayed in with an elevator. The room was very clean as well as the bathroom. The only thing missing was a hand towel, but that is not at all a necessity. The water in the hotel was perfect as well as the...

“Cool place with good security measures.”

“Excellent location ”

“I was told the place is disability friendly but its definitely not. I wont recommend coconut grove to anyone, essentially, disabled people. Im a wheelchair user. If i could have move to a different hitel, i would have was extremely tired.”

“Hotelli vilkkaan kadun varrella ja liikenteen ym. äänet kuuluvat helposti. Talo kauniisti kalustettu, kuten ruokailutilat, seinät ym. Huone pienehkö, mutta ac toimi ja pesuhuone. Lisäksi jääkaappi hyvä lisä. Suihku toimi. Henkilökunta hyvin avulias, mutta kaikki eivät ymmärtäneet pyyntöjä, esim. aamiaisesta. Muuten apua sai. Kahden hengen huoneessa on yleensä pyyhe vain yhdelle ja toista sai odottaa aamuun asti. Lähistöllä bussiasema ja lähetystöjä. Ruokapaikkoja runsaasti. ”

“We experienced exceptional customer service, a clean & luxurious room, with delicious breakfast with room service. The resort has a quiet and relaxing atmosphere. We thoroughly enjoyed our stay! Thank you Olma Colonial Suites!”

“ Roaches in the room”

“Was misled. Structure was undergoing refurbishment,so it was literally a work’s yard. The person I booked for had to leave.”