펜서콜라, 플로리다의 해변 호텔

“Ckeanliness”

“Room was clean, and comfortable. What I really liked about the hotel was the staff. They always smiled at you when you entered or left, which is such a small thing but goes a long way in making you feel comfortable in a place that’s not your home. Even the breakfast lady, she was working to keep the breakfast area stocked and cleaned and greeted you always with a chirpy good morning! They had some renovations going on but it was never loud or inconvenient.”

“Excellent in every aspect ”

“Parking secure and location convenient ”

“Clean and quiet”

“This place, was awesome. I'm disabled. And finding hotels that will accommodate you is hard . I have mobility issues, trouble getting to the bathroom, trouble loading my truck back up. This staff went out of their way, helped me into my room multiple times, took my luggage to my truck for me, gave me clean towels and linens when the toilet basically exploded all over in a huge mess. Even brought a new key to me so I didn't have to go to the lobby. These people are seriously wonderful. I...

“The staff was very friendly and everything was well taken care of ”

“The air conditioner in my room didn't work. It was very noisy and didn't cool down at all. I told the staff about this, but they didn't do anything about it. And it seems that it wasn't even relayed to other staff. When I told them again, they had never heard of it before. My friend requested the staffs for cleaning his room. but when we came back the hotel, his room was not cleaned.”