My kids really enjoyed the pool. The staff was accommodating and allowed me to have a late check out instead of paying for another night since I was leaving at 4:30. I was able to go to a local library to finish my work.
This hotel was very well located for our needs and a good price.
Kelley
2025๋ 7์์ 1๋ฐ ์๋ฐํจ
2/10 - ๋๋ฌด ๋ณ๋ก์์
tamara
2025๋ 7์ 7์ผ
๋ณ๋ก์์: ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
Well we booked the hotel because we wanted the outdoor pool. The pool was closed the whole time because it needed the light to be replaced??????
tamara
2025๋ 7์์ 2๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Diana
2025๋ 7์ 6์ผ
Diana
2025๋ 5์์ 2๋ฐ ์๋ฐํจ
2/10 - ๋๋ฌด ๋ณ๋ก์์
Melissa
์ฐ์ธ๊ณผ์ ์ฌํ
2025๋ 7์ 6์ผ
Someone walked in to my room at 8:45am with out knocking!!! Check out is not till 12pm!!! I checked in to my room at 2am after driving all night from Idaho! Called the manager and never heard back!!! Absolutely horrible!!!
The pool was closed which was the main reason we chose this hotel. I feel there should have been a discount considering this because we canceled another hotel due to false advertisement of a pool only to check in and find out the pool was closed for repair The a/c is very noisy in the room but works well. The parking lot is sketchy - homeless camper, people hanging out after hours, and not a safe area. Breakfast was okay - offered hot and cold options. Noise level in hallways was louder than expected we were disappointed, Especially since we stayed here previously and had a better experience. Too expensive for what we received. We feel we were deceived
Convenient to zoo and room comfortable.
Check in disappointing - no one at desk. Had to call and after phone ringing for awhile clerk came out. No apologies for our wait.
Smoke detector hanging loose from ceiling
This review is going to sound crazy but this was honestly the worst experience I have ever had at a hotel. Especially a hotel with 7.9 stars. We arrived at 3:30 for our 3pm check in. We were in a little hurry because we had to get ready for a concert. The first staff was a lady and she was incredibly slow. She took 15 minutes helping the couple before us then proceeded to tell us our room wasnโt ready yet and when asked when it would be she said โI donโt knowโ. She then proceeded to check me in and gave me room keys insinuating it actually was ready. We grab all our stuff, get to the room, and it is trashed (not cleaned yet). She gave us keys to a DIRTY room. I had to go back down to the office where there was a new staff member. 5 people in front of me, I waited about 20 more minutes. Finally, he helped and gave us keys to a new room. We go back up and itโs a 1 king room when we booked a 2 queen. I asked about this and he said โsorry weโre all booked up for 2 queensโ. So we dealt with it as there was a pull out couch and we were in a hurry. No blankets in the closet as he said there would be. We get back from the concert, around 1am. I untuck the comforter from the bed and begin putting my legs under. I kid you not there was literal SH*T under the comforter!!! My leg touched it and I had to run to the bathroom to wash it off. I call the office again. A different guy comes up and takes the comforter. New room was not offered. He says the rest of the bed should be fine. INSANE
Very clean. Nice kitchen. We had a room with 2 beds and they were seperated, not close together so you could have some privacy. Staff was very friendly.