Puxi, Shanghai hotel rooms at the HUALUXE

"Nice hotel, beautiful lobby. Great breakfast and nice rooms. I wish the staff would speak a bit better English. That would help our foreign visitors a lot."

"Excellent location, good breakfast with a lot of options, very clean, attentive and caring staff, excellent concierge support. Within 5 minutes walk to two metro lines and in the heart of the vibrant upscale Xintiandi area, nice walk to parks, and the TianziFang neighborhood and shopping "

"Bath tub under maintenance. Shower box drain partially clogged."

"Staff was amazing, they really did their best to accommodate us. Concierge was excellent as well. I think the highlight of our trip was the tennis court availability. Even though it was raining the days we wanted to play tennis, we loved that the option was there for us. The tennis court is outdoors"

"The location was very convenient. The family room was spacious and clean. The only thing that needs major improvement was the room service food. We ordered room service on a rainy night. It was super expensive (over 500 yuan for four simple items) and tasted terrible. For that price, you would expect decent food. It was the worst meal we had in Shanghai. We can’t order food delivery because we don’t have a local phone number. We ask staff for the hotel number for delivery but didn’t work and we didn’t really get much help so we ended up ordering room service."

"The location is excellent, very close to the Huangpu River and major attractions, making it convenient for getting around. The hotel staff were consistently friendly and helpful throughout our stay. Unfortunately, our experience with the Grand Family Room was disappointing. The windows faced inward toward other rooms, so there was no natural light. This made the room feel quite dark, especially since the interior lighting was also very dim. We found the photos to be somewhat misleading in this regard, as we couldn’t realistically keep the curtains open. Additionally, the furnishings felt quite dated. The sofa was heavily worn, with peeling leather, and the bed frame showed clear signs of long-term use. While the hotel’s popularity is understandable given its prime location, it didn’t feel like a true 5-star experience compared to other properties in the area that I had stayed in."

"Location is good, everything is there- food, shopping, even massage!"

"Great hotel good location"

"Excellent location"