River Heritage, Alabama hotel rooms at the Independent

"Room was very clean and great biew"

"Clean room"

"Perfect"

"Room was clean, the staff were very friendly. I had a great experience being there for two nights!"

"The staff was excellent and the room was very nice and clean. "

"The room was comfortable and clean, has working ac/heat, tv, and charging ports and check in was easy. The staff was helpful when I had a problem with my room card as when I went to swipe it, it didn't let me in, so I went to the lobby and they fixed the issue immediately and my card worked again. They have a free breakfast as well which was nice."

"The staff was helpful and informative and the food was great."

"Customer service was very good, and it's a great hotel. The only issue was the power outage and emergency evacuation. My husband is elderly, and he had a lot of trouble making it outdoors in the dark stairwell, with people pushing, etc. He had a few bumps and bruises. Then we stood outside in the very cold weather and no announcement was made on when to come back in. I think staff did their best in a difficult situation, but it seemed like confusion and lack of coordination on what exactly to do -- including how to gain entry into our room again with our key. Again, appreciate the staff trying to do what they could. "

"Donna, the clerk, was outstanding from beginning to the ending. "