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"Thus hotel is so convenient. We the limousine bus from KIX, this hotel is the first stop, so easy do convenient. Also 3 minutes walk to Osaka Station. Hotel is clean, beds are comfortable."

"Staff were very friendly and super helpful!! Very nice and clean hotel to stay at and enjoyed being close by lots of stores. "

"I was assigned to 2 rooms on the 7th floor and both rooms were very loud from the train passing every few minutes that it drove me crazy. Mind you, I am hearing impaired and wear hearing aids for both ears. My 2nd room was for my kids and was a little further away, but they were not bothered since they have noise canceling earphones anyway. I had asked for another room away from the train and was kindly moved to the 30th floor on the same side of the building. I can still hear the train, but very subtle enough that it was not bothering me. Ask for a room away from the train side. Other than that, the hotel was nice and close to shopping and restaurants. I wouldn't say it was a full 5 stars as advertised, may be 4.5 stars. "

"This was a beautiful property with a spacious room and great amenities. Excellent breakfast and very helpful staff"

"Very helpful staff loved the room and the amenities "

"Very convenient, close to everything, good staff"

"We stayed at the hotel after a late night arrival at KIX, before going on to Osaka the next day. The hotel is in an ideal location, just a few minutes by train from the airport and just a few yards from the station in Izumisano. There are lots of restaurants nearby, as well as a market, making it easy to find great places to eat and buy anything you might need for your Japan holiday. The hotel itself is clean, quiet and comfortable. We had a great night's sleep after our flight and felt refreshed the next morning. The rooms are surprisingly spacious and provide everything you need. Beds are comfortable, bathrooms spotlessly clean. Luggage storage is available at reception and check-in/out is easy. Friendly staff on hand to help with anything you need. Overall, this was a great find and a perfect start to our Japan holiday :-)"

"Everything was pretty self served. One downside every night usually there is a bit of a line up at the lobby to take the elevator back to the room. Also if you needed any type of luggage service in the morning better go early or else there is also a big lineup to get helped."

"The room was comfy and clean. Highlight was the bathroom shower and tub. Also, the buffet breakfast was delicious."