스코틀랜드 고원 빌라

“We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property. Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each...

“The property was easy to access and in a great location in Inverness. The host was accomodating and accessible...at first. When we arrived at the property, we found the hot tub liner was ripped which made using it a challenge...also we found several of the showers would not get cold and the heads on a couple showers would spray everywhere. Also, the heater behind the washer/dryer turned off and started blinking an error code. In the 5 days we had booked, we tried to contact the host four...

“Booked on behalf of my sister's, they really enjoyed their stay ”